X Hotel Brunswick Square

Worst place to stay. No wardropes thin walls bed was leaning down wands very uncomfortable. People in other room had garden part woke us up at 3am till 6/7am. No air con. No prober receptionist. No breakfast. 

Dont listen to the reviews stayed in way worse places given better ratings. Check in is easy if you can follow basic instructions. Rooms clean and tidy and everything you need for a budget hotel in a great location in Brighton. Tim the housekeeper was so lovely and helpful and made sure we felt welcomed and at home and works very hard to make sure you have the best stay.

I had to find somewhere at short notice following problems with a house move and this place seemed like a reasonably priced & convenient option. However I am now wishing I had read the reviews here before I booked. I too had to provide a further deposit when I arrived, which hadn't been mentioned in the Agoda booking process. I then had to send a picture of my passport via Whatsapp, despite having the passport with me. I am now worried that they may now use these to scam me out of more money. The room failed to live up to the description in the advertising. There was a TV but it was fixed to the wall and the lead didn't reach the power socket so not useable. The WiFi worked in the foyer but not in the room. I tried to contact someone from the hotel staff about these issues soon after I arrived, but they had clearly all left for the night by then. In addition to these issues there were no plugs for either the hand basin or bath, and no bathroom mirror, so that made shaving & brushing teeth difficult. The bath has very high sides and there were no grab rails making climbing into and out of the bath risky - particularly for older, less agile guests. Furthermore when I returned to the hotel later in the evening I found all the other guests were in the foyer as the fire alarm had been activated. Some were trying to reset the alarm panel while others were trying to contact the hotel staff, but again to no avail. The walls seemed very thin so I could hear people arguing in the next room and also people moving about upstairs. The bed was moderately comfortable and the kettle worked but otherwise it was a very poor experience. I would have liked to raise some of these issues with someone from the hotel staff when I left ("checked out "!) in the morning, but again there was no-one to be found. Surprised that a place like this is a) allowed to operate, and b) able to operate through supposedly reputable sites & apps like Agoda.