Houston Hotels with Wi-Fi

Hotel location in the city center, not much to eat on weekends. And there's nothing to visit downtown Houston. There is no good green space. Fortunately, it's still close to the museum area.

Decent hotel but was a bit old, but considerably clean compared to other stays that I have been to. The service was great and breakfast was decent too. Should try the pool and fitness room as well!

I really like this hotel, the breakfast is very rich, the service is very warm, the front too, and the Chinese service, too intimate, the room is big enough, clean enough! I have cleanliness, saying no pressure!

On the side of the highway, the floors are only 6th floor. We are on the 5th floor. People with poor sleep quality at night are advised to stay carefully. It feels very noisy, the rooms are large and the service is good.

This is a random hotel in a random location. I booked it because I have had good experiences with the Autograph Collection. It was clean. It was located where they say it is, so shame on me, but there is hardly anything around there. There is a LifeTime gym next door - I assume they get access, which is nice. Check in person was nice. We got upgraded to a larger room, which was great because even that was not very big. Cons: Only decent hotel where I’ve not been offered help with our bags (normally you have to fend off porters if you don’t need them). We pulled up to the $41/day valet at a reasonable hour. We had two large bags with us and nobody even offered to help us wrestle them out of the trunk. When we wheeled them down to check out the valet asked us whether we wanted help getting them in the trunk — well, yeah. That made for a sour start. Water temperature in the shower was really problematic, either really hot or cold, very very hard to modulate. We were not going to mention but management sent us a “how’s things” text and we mentioned it and they fixed it! On Saturday morning there were lots of takeout food bags (obviously trash from dinners ordered the night before) up and down the hall - gross. How hard would that be to pick those up in the middle of the night? Ironically, the nicest guy we met at the hotel was a housekeeping guy who was vacuuming the hall and was delightfully courteous - I wish I’d gotten his name. Bar was understaffed. Sorry, Laura, you won’t see me again.

Ok, where do I begin. When I walked in around 5:30pm on 10/9/23, I was greeted by the front desk staff, the young gentleman was very nice and friendly. I went to my room initially because the app said my electronic key was ready to use. Went to the 12th floor and nope, trek back down to the lobby and had to get a regular key. Frustrating to lug my stuff back downstairs. My room was really nice, size wise and they do clean it as well as possible but as all the reviews say, extremely outdated, needs everything replaced. What was really frustrating was the temperature of the water in the shower. Early in the morning, you turn on the water, you have to get in because you're on a time crunch. You stand there, sticking one arm at a time in the water and you're dying because it's so damn cold. By the time you get through most of your body, it finally warms up just in time to wash your hair. On my last morning there, I had a 7:20am flight so I was in that terrible cold shower earlier than I'd like to think about. Yes, I would run the water ahead of time as much as possible but come on! The hotel has potential, but they need to put some serious money into it. The hallway on the way to the elevators has some type of scented thing plugged in, I had to gag as I passed it everyday and wondered what needed to be covered up, scent wise. I've stayed at the Aria in Las Vegas, amazing smell when you walk in, they aren't trying to cover anything up, it's just a wonderful, stays with you and even provides a memory to reflect back on type of smell. Anyway, I was attending a conference. The room itself was fine, no issues there, however, each time we took a break to use the restroom down the hall by the restaurant, it was an adventure. We all laughed because you never knew which sink would leak out water and which would provide the soap. You also, typically had to use a roll of paper towel that sat on the counter that you had to rip off a piece to dry your hand. It was crazy. I would stay again if I absolutely had to, the convenience of attending my meeting and going up to my room during a lunch break was really nice. Sorry, I hate to give a negative review but maybe someone will listen and sink some money into this potential of a hotel. Nice employees though!

Hotel is updated and looks very nice. Rooms are clean and spacious. Staff is great and very accommodating. They provide airport shuttle and full hot breakfast. I enjoyed being close to the airport and not too far from the city also.

We stayed at Home2Suite during our last trip to Houston but it was the one at Pearland. We arrived at this one late in the night and the staff at the front desk was very friendly. However once we entered the lift, we were welcomed with a strong greasy smell. The hall way had rug that was clean but obviously old. The major concern was the room which had a hole in the ceiling inside the toilet dripping water all over the floor. The AC also wasn’t working well that even at 19 degrees Celsius, was still warm. Initial complain to the staff was met with no vacant room, that they were fully booked. We managed for the first three days because we were outdoors most of the time. The room was later changed to a more comfortable one. The other thing was the swimming pool. My kids really wanted to swim during our stay but the staff mentioned that some handle to the pool was broken and that it was closed. The breakfast was also good but with little varieties to choose from.

I'm currently on my last night of a five night stay. I was so looking forward to staying here as the reviews are generally quite favorable and I usually like the JW Marriott brand properties. Unfortunately, my own experience during this stay was not very good. The hotel seems quite busy (long waits for the elevator some days) so they do seem to be getting traffic through the property. My suite was nice...not extraordinary...but comfortable. As far as staff go, most are quite helpful and friendly which is good. Now the problems. I saw very little to discern this property from a standard Sheraton or Marriott. Nothing about it felt like ”luxury”. It didn't have those extra touches one would expect from a JW. The bar soap in the bathroom is so tiny that only a sliver is left after two showers. It was the size soap you would expect to get at a Motel 6. The Griffin Lounge was a big disappointment. I went the first morning for breakfast and it seemed like a standard Sheraton lounge breakfast offering. Nothing refined or special about it at all. Both the presentation and the quality of the food offerings were severely under par. I never returned after that even though I was entitled to get it free every day as an Ambassador Elite member. I ate breakfast outside of the hotel for the remainder of my stay. Also, after the lousy breakfast on day 1 , I never attended the evening reception so I cannot comment on what that is like. The most glaring problem at this property is that when you call down with a service request, usually no-one answers the phone. You want to have your car brought around? No-one responds. You want to arrange for housekeeping to clean your room? No-one responds. You want laundry picked up? No-one responds. You want to know why your laundry was not delivered as promised? No-one responds. All the above things happened to me. Out of a total of 18-20 calls down with service requests, the phone was actually answered only twice. That is a shockingly poor service fulfillment failure rate. Imagine, when you want to use your car, there is literally no way to get that process started from your room...because no-one answers the phone calls. I am stunned by what a failed process they have for handling calls from the guest rooms. I actually complained to the front desk about this. The guy says the phones are answered by staff behind the scenes. However it is that they manage it, I can tell them their process doesn't work. I get to Houston fairly frequently but I doubt I would return to the JW Marriott Downtown. The combination of the sub-par Griffin lounge coupled with staff inability to answer phone calls, deems this a no-go property for me. Interestingly, this is my second JW stay for me since the pandemic started. Both were big disappointments. Perhaps the JW brand is cutting back on quality and services generally...effectively moving JW properties closer to Sheraton/Marriott standards. Overall,

We stayed one night at the Marriott Houston Westchase in a 1 Bedroom Suite, 1 King, Sofa bed, City view. My husband had surgery that day and we spent the day and night camped out in the room. He slept for most of it. I spent it watching tv. For the most part our stay was good but not what I expected from Marriott. Everything was clean and neat. However, I think there are some things that could use attention. (I worked hospitality many years ago, so I apologize if this seems long and nit-picky.) Let's start with the parking. Valet signs everywhere. We waited. no one came out. My husband took his bandaged face into the lobby only to find out there is none. Half the parking lot up front was closed to public parking. He was told to park where the front desk could see it so it would not get tampered with. As I made my way around to park there were some shady characters sitting in a car at the back of the lot near a service entrance. I parked as close as I could to the front. We arrived mid-afternoon (2pm) and did not realize that there was no food service of any kind until dinner. (From 1-4pm!) Not even a snack machine available. There was no menu in the room for room service. Nor was there any number on the phone to dial for room service. So, I went for a food pick up and on my way back, asked the desk for a menu. They pointed out the QR scan code to order. Sorry - but some of us older folks are cell phone challenged. Just give us the room service number on the phone in the room and a menu in there! (Like it used to be.) Plenty of good restaurants near by. Shady characters still in the parking lot. No sign of security patrol. The little corridor off the main one to our room was very dark. A brighter bulb would be better. (Had I been there alone, it would have creeped me out.) The TV in the living space was at an awkward angle from the couch. It made it uncomfortable unless you were sitting sideways. There was only one water bottle in the room and one robe - for 2 people. We called down and quickly received one more of each. The ice bucket top was warped so the ice melted rather quickly. The coffee bar only had 2 sugar packets, plenty of fake sugars and three cream in it. Not really enough for 2 cups of coffee. (Those coffee packets made really weak coffee.) Was also surprised that a Marriott was using plastic glasses instead of real ones. The bed was lumpy. It needs a mattress replacement. Bedding was not anything special. Was also not a fan of the feather pillows - they are flat. Would have preferred 2 regular pillows and 2 feathered. I spent most of the night in the bedroom chair and it was not comfortable. Later that night, I got really hungry and ordered room service. I felt awkward that there was nothing to sign - so I could tip this really nice Asian lady who brought it up. (There was no where on the final bill that I could put a tip for her either. And I didn't have a dime of cash! She must have thought I was a cheapskat