3-Star Hotels in Houston

With a stay at Homewood Suites Houston - Northwest/Cypress-Fairbanks, you'll be centrally located in Houston, within a 15-minute drive of Willowbrook Mall and Houston Premium Outlets. This hotel is 11.4 mi (18.4 km) from CityCentre and 12.3 mi (19.8 km) from Memorial City Mall.Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and barbecue grills.A complimentary buffet breakfast is served daily.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 123 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Conveniences include laptop-compatible safes and complimentary newspapers, and housekeeping is provided daily.

Upon check in, we went to our room only to find out the key card/lock would not work. The concierge was very helpful and said he'd send the engineer up to assist. We waited about 10 minutes, but I understand the engineer was very busy assisting with other patrons' key card/lock issues. So we had to leave the hotel for dinner and come back. The concierge said he would have the engineer test the card/lock to ensure we would be able to get into our room later that evening. Upon our return to the hotel room, we still could not get in. We contacted the night concierge,and she called the engineer. We waited another 15 minutes for him to show up. At that point, he troubleshot the issue and could not get into the room. He said he would need other tools to get us in. So we waited another 10 minutes in the hot and muggy hallway for him to come back with crowbars. He was finally able to get us in; this was after about 30 minutes total of waiting in the hot hallway. Now I do not blame the engineer or concierges; they were just doing their jobs to the best of their abilities. But a very nice hotel like yours should have a better fail safe system in place than crowbars. Kind of scary that someone could pry open a room with a small crowbar or two.

The direct flight from Houston to Beijing is night shift. There is no place for the hotel to check out. I found a good one on Ctrip and the price is cheap. There is no hourly room at the scene. Direct check-in is also more expensive, so I booked from Ctrip. . The rooms are simple and clean, suitable for business guests to move in quickly. The decor is modern. There is nothing else to praise.

The hotel is in a great location. It’s close to everything you need. It’s clean, quiet, and has friendly staff. I will definitely stay here again when I’m back in the Houston area. Bernard was really friendly and kind to everyone he encountered.

The hotel is very clean, the room is very comfortable, there are supermarkets such as KROGER nearby, very convenient

Hotel was right in the middle of everything downtown which was nice. They did not book us in a correct size room and gave us 2 double beds instead of a king, and could not fix it due to being fully booked ( the room next to use had a king bed and was vacant). It was build in 2019, so everything was nice and kept up with. Valet took an hour to get my car while leaving, so my advice is don’t wait until the check out time to leave unless you just want to wait longer. The staff was so friendly! I would book again.

A Stage IV cancer diagnosis makes your world stop: so many unknowns, so many decisions, so much uncertainty. When seeking treatment at MD Anderson, I selected to stay at the Hilton Medical Center. As a Gold Status member, certain privileges like room upgrades and food credits are afforded to the customer. I have been staying at this hotel on each trip to MD Anderson Cancer Center since October of 2022. Most times, my stay had to be modified, either extended or shortened. This is quite common, and, as the hotel staff acknowledged, something they work with on a daily basis. When undergoing treatments, flexibility is key. I have never had an issue modifying my stay. Sadly, this was not the case on my most recent trip in February 2023. I was booked for a two night stay, but had to go home a day early because I was literally too sick to undergo chemotherapy. When I checked out about 10AM, a manager (Karla) informed me she had chosen to enforce the one night penalty policy. This had NEVER been done before, and when I expressed my concern, she told me several different versions of untruths. She said the ”policy had changed” and also that she ”tried to remove the charge and the computer would not allow her to do so.” When I called the Hilton Honors Customer Service, I spoke with Carl who explained that the policy states that the hotel ”may” charge fees. It is at the discretion of the hotel employee. Carl called the hotel and spoke with Courtney, who said I would not be charged for the additional night. But, Karla would have none of it. I was going to have to pay. On a follow up call with Karla on Tuesday, she refused to grant me the courtesy of waiving the cancellation penalty. She did acknowledge that the courtesy of waiving penalties had been granted in the past, but she was choosing to penalize a loyal Gold Status cancer patient who was so sick she had to return home immediately. I am extremely disappointed in how this situation was handled.

Great location, good parking, and the hotel was very nice. Staff was friendly but felt like there wasn’t quite enough staff there to accommodate everyone…side note, only 2 out of 5 elevators worked

Room size is good, clean and no smell; the environment is prefect, nice decoration. The pool is nice, but not use due to cold weather at this moment. The experience is fine.

Very good! Facing the street but not very noisy! Breakfast is also very good! Service is very good! Will choose here. Cheap price! Parking side, plenty of parking spaces. Great location!