Baymont by Wyndham Houston/Westchase Guest Reviews
3.6/5
109 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.6
Service3.7
Cleanliness3.6
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All reviews(109)
Positive reviews(6)
Reviews with photos/video(1)
Negative reviews(3)
Kathy Xuan
Queen Room - Non-Smoking
Stayed in Aug 2023
Business travelers
111 review
5.0/5
Outstanding
Posted on Sep 22, 2023
Need more breakfast services, good location and others for business travelers.
brandonjeromy
King Room - Non-Smoking
Stayed in Oct 2022
Couples
1 review
2.0/5
Posted on Oct 24, 2022
I booked my stay online. When I arrived to check in the clerk notified me that the booking was for 2 rooms and I only booked for 1 room. When the clerk fixed the problem I was given a room that had not been cleaned. The clerk checked another room and it too was not cleaned. I had to wait close to an hour for a room that I did not even want. I booked for a single king room and ended up with a double queen room. I was very unsatisfied. I still have not received any of my money back for my deposit or the double charge. The clerk charged me again even after I had already paid for my stay online. Not happy at all. Very poor.
Guest User
King Room - Non-Smoking
Stayed in Feb 2024
Business travelers
8 review
2.7/5
Posted on May 8, 2024
Average but the price is right
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Me.Michael
King Room - Non-Smoking
Stayed in Jun 2022
Booked for others
1 review
1.0/5
Posted on Jun 11, 2022
I think this hotel is different from what I imagined, and the quilts are dirty, the water in the shower head in the bathroom is also very small, and the attitude of the counter staff at night is also very bad, and the customer service staff in the morning is not bad
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Guest User
King Room with Mobility/Hearing Access Bathtub w/ Grab Bars - Non-Smoking