Comfort Inn & Suites IAH Bush Airport - East Reviews

I was comfortable in that nice hotel

AC does not cool and is very noisy. The Windows are single glazing not sound insulation, the road noise, other good

Love this place! It's definitely my favorite hotel to stay at on the area.

I didn't have towels in my room, or extra sheets for the pull out couch. There were used, napkins behind my bed.

The afternoon service didn’t seem to friendly as I was told they keep a monotone demeanor as they don’t want guest to take anything the wrong way! The morning staff and service was complete opposite and were extremely friendly and accommodating!

服務不好，機場接站車等很久都不來，打車去的賓館

還行，性價比還可以

Staff speak very limited English, maid never came to my room in three days, I had to go ask for towels and put my on trash out. Breakfast ran out in less than a hour, and they refused to give me a receipt for my stay. I still haven’t gotten one.

We wanted a hotel near the airport as this was our final leg on our overall trip. The hotel was for the most part clean and comfortable. No other disturbances from other guests. Staff was friendly and helpful

Everything was perfect with an exception of the TV channel option. Most of the channel were from Direct TV but the hotel doesn't have it anymore

No working ice machine, breakfast was betthan we expected. The room was pretty good for cleanliness and the bed was comfortable. We got a great deal and I could stay here again if we had to choose another hotel in this area next trip to or from our Texas home.

They told me there was no more rooms .. after I already made a reservation! Then gave me a room the lack was cracked on the outside then inside the battery was hanging from the door he said it wasn’t fixed yet .. I didn’t have a coffee pot .. the sheets looked like they wasn’t clean .. I was very uncomfortable I had to make a secure lock behind the door cause I was there by myself ..

I had a great stay when I was overnight in Houston before my next flight. The hotel is a bit older but everything was spotless. The staff was exceptional, from the shuttle driver who picked me up, brought my luggage inside, and made sure he would come to pick me up again at the correct time in the morning, to the desk clerk who was friendly and efficient, and also the young woman in the breakfast room. I had to leave before the breakfast was officially open but was able to get some fruit and yogurt and a coffee. The bed and curtains were comfortable. And it was only a 5 minute drive from AIH airport. One comment on the light coming in the window…the sheer curtains don’t keep the light out. Overall excellent stay though. I will definitely return.

The property was good especially for the price. Room was clean. There was a burnt spot in the carpet, but it didn't bother my rest. Bed was comfortable and room quiet. Breakfast was also included. The only reason I do not expect to return to this hotel is the shuttle service. As is mentioned in the description, you need to contact the hotel in order to be picked up from IAH airport. I contacted them over an hr before arriving at IAH, but the best they could offer was making me wait at least an hour at the shuttle pick up door. The next morning the shuttle arrived at the hotel half hour later than scheduled. The property was good overall but because I also rely on airport shuttle service, I will try to find something better next time.