SpringHill Suites Houston Medical Center/NRG Park

The hotel, the rooms and especially the staff were good. The only real problem was that there was only one elevator available. The other one was out of service. Endless waiting times, so many guests had to use the stairs. Which is no fun in the summer without air conditioning up to the 5th floor.

Staff was very nice and so was the room. Regina, the bar manager was the highlight of our trip! Happy Hour was a blast.

Remodeled rooms are nice, hotel and staff are great. The biggest negative is the loud air conditioner that kicks on and off all night. There is no way to just leave the fan run either.

Bed was comfortable. Water pressure in shiwer was very good. The front desk young man was very helpful. The young lady, not so much. The breakfast was not very well. Then they also charge you $12 a day to park. So consider thatbif you choose to stay

Everything was great, super friendly staff. Even enjoyed a few drinks after the bowl game lastnight. Only hiccup was the fire alarm that went off about 9 this morning that scared us half to death. Would definitely stay here again and recommend to friends.

Dirty hotel, bath tub was dirty and requested couple of time for cleaning and staff was not friendly.

Very quick, smooth, check-in, courteous staff the property presented itself very well. The room was spotless at very nice. The only thing that was negative was paid parking.

Breakfast menu was good and had a good variety. Rooms needed some updating and noise levels from street, blowers and garbage trucks wasn't good.