Name: Houston Marriott Westchase
Address: 2900 Briarpark Dr, Houston, Texas, 77042, 2900 Briarpark Dr, Overseas, United States
Rating: 4.1

Marriott

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Service could of been a bit better but overall 
It was clean, and very good in location 
Close to many family activities

great place to stay for business travelers. room is clean, breakfast is not bad

We had a wonderful stay ! Felt right at home and just a two minute drive to the Philippines consulate. We will be in Houston again soon and we will definitely stay here again ! Thank you ! 

This hotel was very clean, modern and I was Very impressed with this hotel!!!!

酒店整體比較老舊，衹能説是滿足基本住宿需求吧。

The hotel is relatively old overall and can only be said to meet basic accommodation needs.

停車方便，房間設施比較齊全，位置不錯。

Parking is convenient, the room facilities are relatively complete, and the location is good.

挺不錯的一家酒店，各方面皆宜

A pretty good hotel, suitable for all aspects

酒店前台十分親切
下￼次會再次入住這間酒店

The front desk of the hotel is very friendly
Will stay in this hotel again next time

아침 음식이 너무 맛있었어요. 제가 다녔던 호텔중에 음식 맛 NO. 5 안에 들어서 다시 방문하고 싶네요. 다들 방문해서 먹어보세요.

Breakfast food was so delicious. Food taste NO. I would like to visit again because I am in the top 5. Everyone come and eat.

基本滿意，酒店設施不錯，服務周到

Basically satisfied, hotel facilities are good, good service

Restaurant

24-hour front desk

Currency exchange

Luggage storage

Swimming Pools

Wi-Fi

Smoking area

Breakfast

Non-smoking room

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Chinese

Korean

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Two Queens Room

King Room

We stayed one night at the Marriott Houston Westchase in a 1 Bedroom Suite, 1 King, Sofa bed, City view. My husband had surgery that day and we spent the day and night camped out in the room. He slept for most of it. I spent it watching tv. For the most part our stay was good but not what I expected from Marriott. Everything was clean and neat.  However, I think there are some things that could use attention.  (I worked hospitality many years ago, so I apologize if this seems long and nit-picky.)  Let's start with the parking.  Valet signs everywhere.  We waited. no one came out.  My husband took his bandaged face into the lobby only to find out there is none.  Half the parking lot up front was closed to public parking. He was told to park where the front desk could see it so it would not get tampered with. As I made my way around to park there were some shady characters sitting in a car at the back of the lot near a service entrance. I parked as close as I could to the front.  We arrived mid-afternoon (2pm) and did not realize that there was no food service of any kind until dinner. (From 1-4pm!) Not even a snack machine available. There was no menu in the room for room service. Nor was there any number on the phone to dial for room service. So, I went for a food pick up and on my way back, asked the desk for a menu.  They pointed out the QR scan code to order.  Sorry - but some of us older folks are cell phone challenged.  Just give us the room service number on the phone in the room and a menu in there! (Like it used to be.)  Plenty of good restaurants near by. Shady characters still in the parking lot. No sign of security patrol.  The little corridor off the main one to our room was very dark. A brighter bulb would be better. (Had I been there alone, it would have creeped me out.) The TV in the living space was at an awkward angle from the couch.  It made it uncomfortable unless you were sitting sideways.  There was only one water bottle in the room and one robe - for 2 people.  We called down and quickly received one more of each.  The ice bucket top was warped so the ice melted rather quickly.  The coffee bar only had 2 sugar packets, plenty of fake sugars and three cream in it. Not really enough for 2 cups of coffee. (Those coffee packets made really weak coffee.)  Was also surprised that a Marriott was using plastic glasses instead of real ones.  The bed was lumpy. It needs a mattress replacement. Bedding was not anything special. Was also not a fan of the feather pillows - they are flat. Would have preferred 2 regular pillows and 2 feathered.  I spent most of the night in the bedroom chair and it was not comfortable.  Later that night, I got really hungry and ordered room service. I felt awkward that there was nothing to sign - so I could tip this really nice Asian lady who brought it up. (There was no where on the final bill that I could put a tip for her either.  And I didn't have a dime of cash! She must have thought I was a cheapskat

The hotel is 10 stories and very nice.  The lobby is very large atrium with a center section and to the right is a bar and  restaurant. The left side is the front desk.   5 or 6 elevators are at the back with 2 of them being glass facing the atrium.   The rooms have a nice bathroom, small coffee maker, small refrigerator, tables, sofa and king bed at least in the king bed rooms.   There is a pool that is both indoor and outdoor.  Great service throughout the hotel.  The food was excellent and the bar made fabulous drinks.   There are restaurants at the edge of the parking lot or at least within walking distance.   About 1/2 a mile inside beltway 8 just off Westheimer.

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Discover 112 reviews of Houston Marriott Westchase, rated 4.1 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Houston Marriott Westchase Reviews: 112 Verified Reviews Latest 2024 | Trip.com

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