First off, the place was a great place to stay, once you ran the gauntlet of getting in. To my discredit, I will admit this is the first time I've stayed in a Hostel in the United States. I stayed in several in Spain a few years ago without a hitch. Biggest problem was contacting a living breathing person by phone, but that is par for the course these days, unfortunately. Secondly, there was (for me) a confusing exchange of e-mails that resulted in the contention that they did not have a picture ID on me. I know I had sent this earlier and have the e-mail to prove it. When I sent my ID, I had copied and pasted it in a ”reply” e-mail back to them. Several hours after that when I was freezing in my car outside their facility, I learned they they did not have the ID. So, I sent another picture ID using a new e-mail directly to them rather than simply replying to an older one. Let that be a lesson. Always send new e-mail with any information they need, rather than simply sending it in a ”reply” e-mail that they had sent to you earlier. It may be some e-mail glitch. The only other glitch was after getting inside, I was exhausted and ready to go to bed for some much needed rest. Unfortunately, the ”combination” to the door lock would not open the door to my room. I tried to call them (there were no employees there), but again, the recorded message said to send them an e-mail. Consequently, Multiple e-mails sent back and forth over an extended time when a simple phone call could have resolved the issue in 30 seconds. Long story short, they had given me the incorrect code to my room, but it took multiple e-mails to determine this. Finally, once in the room, I will say the bed was clean and very comfortable. I slept like a bear in hibernation. The room had a real home feel to it, unlike the sterile perfection of a high end motel that I usually stay in. The entire place was also very quiet. I don't know how many other people were there, but there was no wait time the next morning when i took a shower. Shower was also very clean. When I was ready to leave, I hung around a while in the downstairs ”living room/lobby” area expecting there would be an employee there at check out as there always is when staying at a motel, but there was nobody. So, after a short while, I left. I used this place to stay out of curiosity as I usually stay at motels when I come to Houston. But, motels are expensive. The reality is, I never watch TV in a motel. I seldom eat the breakfast at motels or use their in room telephones, pools or workout gyms. When I travel, the only thing I am looking for when it's time to call it a day, is a safe comfortable place to lay myself down to sleep and use the bathroom,,,nothing more. That was the promise of staying in a Hostel, and on that promise, they delivered.
Very Good
134 Reviews