Hotel Arisha

Traditional hotel Nicely decorated Unfortunately too noisy for me because bar restaurant at the same time 😢

No housekeeping done noisy hotel

Disappointing customer service I recently visited this hotel with the intention of taking a quick look around before booking online. Unfortunately, my experience with the receptionist was rather disappointing. Upon arrival, I was greeted by a receptionist who seemed disinterested and unwelcoming. When I asked if I could see some available rooms before booking, he responded abruptly by stating that the hotel was fully booked, without even checking availability. However, I had seen online that rooms were still available at *******. As a potential customer, I was surprised by his lack of professionalism and his outright refusal to show me the rooms. I expected a warm welcome and courteous service, but unfortunately, this was not the case. I understand that hotels can be busy at certain times, but I would have appreciated a more polite response and a clear explanation of the actual availability of the rooms. I ultimately chose to book at another nearby property, where the staff were much more welcoming and helpful. In summary, my experience with the receptionist of this hotel was disappointing and unprofessional. I hope the hotel will take these comments into consideration to improve its customer service, as it can greatly influence the decision of potential customers.

Very nice small hotel in the center of the medina. The welcome is friendly, we are kindly helped with the luggage. The room is in the local style, very clean, there is hot water, heating and the patio is very pleasant. I regret not having tried the restaurant which looks great. It's so much better than the big soulless resorts with tourists who just come to binge. The food there seems to be of good quality. I will try this famous restaurant next time.