To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(992)
Positive reviews(980)
Reviews with photos/video(218)
Classy environment(180)
Friendly front desk staff(98)
Delicious breakfast(90)
Garden view(49)
Perfect for business trips(39)
Great swimming pool(20)
Luggage delivery service(16)
Luxurious(16)
Negative reviews(12)
Guest User
6# Building Standard Room-No Elevator
Stayed in Sep 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on Oct 24, 2023
Value for money. The entire hotel is built like a resort instead. Big garden for a walk. Hotel setting breakfast. There is buggy service to send us from the hotel lobby to our room too.
Response from Property: 尊敬的客人,您好!感謝為我們寫下這麼真誠,詳細的評論,我們非常感恩您的認可和誇讚!您的真心喜愛,您的好評,是我們前進的動力,全體員工心裏都美滋滋的,酒店全體員工為了你們滿意,我們再接再厲,續續以優質的服務迎賓館的每一位客人。
Manfred
Deluxe Double Room
Stayed in Jun 2023
Couples
31 review
4.7/5
Amazing
Posted on Jul 21, 2023
Very good breakfast, clean and comfortable rooms, the staff was very customer focused, their service was Great. Although Hetian was very hot, the hotel provided everything to relax.
Response from Property: 尊貴的賓客您好,感謝您入住 本賓館並對我們的點評,也非常感謝您對我們的支 持與厚愛,我們一定會更加努力,竭誠為您提供更為優質的服務,期待您下次光臨!謝 謝
Istvan
Deluxe Double Room
Stayed in May 2023
Solo travelers
8 review
4.7/5
Amazing
Posted on Jun 26, 2023
Nice new hotel, nice and helpful reception staff, very good breakfast. Annoying music, the same song repeated forever.
Response from Property: 尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了 在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任, 能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務 的機會
Likeke
6# Building Standard Room-No Elevator
Stayed in Mar 2024
Couples
103 review
5.0/5
Outstanding
Posted on Apr 30, 2024
This hotel is definitely the best in Hotan. It is an oasis in the desert. The rooms are large and the environment is like a park. The facilities are complete. We booked a room in Building 6 without an elevator. Miss Gulistan at the front desk upgraded us to Building 2, which was very nice. Recommended. By the way, the breakfast is also great and parking is convenient
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your love and recognition of the hotel. I hope that this stay experience will bring you good memories. We have been committed to adhering to the concept of "heartfelt service, satisfaction and surprise" of China Golden Key! Provide you with a meticulous and tailor-made stay experience. Your recognition is our great honor and will also inspire us to further improve the quality of our service. Thank you again for your strong support and look forward to your visit to Hotan Guest House again in the near future!
Guest User
6# Building Standard Room-No Elevator
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Very satisfied, the hotel environment is very good, the front desk girl is very polite and the service is very meticulous, the room is very clean and tidy, and the breakfast is rich in variety. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your love and recognition of the hotel. I hope that this stay experience will bring you good memories. We have been committed to adhering to the concept of "heartfelt service, satisfaction and surprise" of China Golden Key! Provide you with a meticulous and tailor-made stay experience. Your recognition is our great honor and will also inspire us to further improve the quality of our service. Thank you again for your strong support and look forward to your visit to Hotan Guest House again in the near future!
Ming Tsai
Queen Room With Lake View
Stayed in Mar 2024
Couples
7 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The best hotel in Hotan, with Olympic swimming facilities, and not expensive. It is definitely the first choice hotel in Hotan. Two sumptuous breakfasts cost just over ¥500, and we were very satisfied.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Hotan Guest House is a high-standard hotel invested and built by Xinjiang Transportation Investment Co., Ltd., which integrates government reception, business and leisure vacation. Thank you for your love and recognition of the hotel. I hope that this stay experience will bring you good memories. We have been committed to adhering to the concept of "heart service, satisfaction and surprise" of China Golden Key! Provide you with a meticulous and tailor-made stay experience. Your recognition is our great honor, and it will also inspire us to further improve the quality of our service. Thank you again for your strong support, and look forward to your visit to Hotan Guest House again in the near future!
Xiaohechengxiaoting
Deluxe Room (2 Beds)
Stayed in Mar 2024
Family
16 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Very very satisfied with the hotel. This is not an ordinary hotel, it feels like a state guesthouse. The breakfast room is rich in variety and the environment is so good that having breakfast is like being treated as a state guest in the city hall. The swimming pool is great and not many people are swimming. The swimsuits at the reception desk are reasonably priced, and you can buy good equipment for more than 100 yuan. Take a break during the trip and take the kids swimming. The service was very warm and considerate. There was a lot of luggage for self-driving tours. The lobby attendant Wu Maier immediately brought the luggage cart to help move the luggage. After check-in was completed, he helped push it to the room. We bought a watermelon in Kashgar. We didn’t have a knife to cut it, but my little brother helped us cut it and bring it back. The room is a twin room. When the room attendant Gulistan gave us the extra quilts, he suggested pushing them together to prevent the children from falling out of the bed. She and Wumer, who had come to deliver the cut watermelon, worked hard to get the two beds together. The bed was so heavy that we couldn't push it, so we decided to give it up. The people in Hotan are really welcoming. My favorite hotel and city during my trip to southern Xinjiang!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Hotan Guest House is a high-standard hotel invested and built by Xinjiang Communications Investment Co., Ltd. that integrates government reception, business and leisure vacations. Thank you for taking the time to write down your recognition and praise for our hotel in your busy schedule. I am very happy that you have expressed your appreciation for our staff. I highly recommend the service of Wumaier and Gulistan. I hope this stay experience can bring good memories to your life. We have been committed to adhering to China Golden Key's concept of "careful service, satisfaction and surprise"! Provide you with a meticulous and customized stay experience. Your recognition is a great honor for us and will encourage us to further improve our service quality. We look forward to your visit to Hotan Guest House again in the near future. I wish you a happy journey, smooth work and happy life!
Guest User
6# Building Standard Room-No Elevator
Stayed in Feb 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Apr 2, 2024
The hotel environment is very good, the best along the Southern Xinjiang Ring Road. It has its own garden. It is unimaginable that a place close to the desert like Hotan would have large green plants and lakes.
The attitude of the service staff is also very good. The lady at the front desk is very gentle. I especially want to praise Wumaier, who is in charge of the concierge. He enthusiastically helped us deliver our luggage to Building 6 and chatted with us all the way. He is a very interesting and lovely person with an attitude. Excellent.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Hotan Guesthouse! I am glad to see that you have affirmed our hotel environment and the service of our staff. The hotel has a garden-style design and a beautiful environment. Your patience and detailed comments are the greatest affirmation of our services, and are also a constant source of motivation for us to do better. We attach great importance to the experience of every customer who comes to our hotel, and bringing you a good service experience is our service purpose and priority. We will continue to optimize our services and products to bring you a better experience and a more unforgettable stay. Thank you again for your praise of our service. We sincerely look forward to your visit again. I wish you a happy trip and smooth work!
tljtljtlj
Queen Room With Lake View
Stayed in Feb 2024
Solo travelers
61 review
5.0/5
Outstanding
Posted on Mar 24, 2024
The hotel facilities are very good, opposite Kunlun Lake Park. In spring in southern Xinjiang, it is quite nice to have a view of the lake outside the room. It happened to be my birthday during my stay. Unexpectedly, the hotel carefully prepared longevity noodles. Thank you very much. Thank you to the concierge Wu Maier for helping us call the car to the station. Yingbin Hotel is your first choice hotel next time you go to Hotan.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Hotan Yingbin Hotel is a high-standard hotel invested and built by Xinjiang Communications Investment Co., Ltd. that integrates government reception, business and leisure vacations. Thank you for your love and recognition of the hotel. I hope this stay experience can bring good memories to your life. . We have been committed to adhering to China Golden Key's concept of "careful service, satisfaction and surprise"! Provide you with a meticulous and customized stay experience. Your recognition is a great honor for us and will encourage us to further improve our service quality. Thank you again for your strong support and look forward to your visit to Hotan Guesthouse again in the near future!
Yexiaoxi
6# Building Standard Room-No Elevator
Stayed in Feb 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Mar 22, 2024
Check-in was very convenient... We originally booked Building 6. Since there was no elevator and we had a big suitcase, the front desk directly upgraded us to Building 2. It was very considerate. The breakfast was also very rich. The yogurt was especially delicious.
I wanted to go out for lunch after 11 o'clock, but found that Didi couldn't call a taxi, and the front desk helped me call a taxi...
Special praise for Wu Maier. He helped us with our luggage when we checked in. He also paid special attention to us when we were waiting for the bus. He called us as soon as the bus arrived and helped us confirm our destination with the taxi driver. He is a warm and handsome person. Where’s the young man~
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you very much for choosing to stay at Hotan Guest House! We are very happy to see your affirmation of our hotel environment and the service of our staff. Your patience and detailed comments are the greatest affirmation of our service and a constant source of motivation for us to do better. We attach great importance to the experience of every customer who comes to our hotel, and bringing you a good service experience is our service purpose and priority. We will continue to optimize our services and products to bring you a better experience and a more unforgettable stay. Thank you again for your praise of our service. We sincerely look forward to your visit again. I wish you a happy trip and smooth work!
Guest User
Deluxe Double Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 15, 2024
The hotel is very clean, and the lobby smells delicious as soon as you enter the lobby. The front desk service is very enthusiastic. The fruit given after check-in is delicious. The customer service manager Ayitula is very enthusiastic. The service is really good. I must give it a thumbs up.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your love and recognition of the hotel. I hope this stay experience can bring good memories to your life. We have been committed to adhering to China Golden Key's concept of "careful service, satisfaction and surprise"! Provide you with a meticulous and customized stay experience. Your recognition is a great honor for us and will encourage us to further improve our service quality. Thank you again for your strong support and look forward to your visit to Hotan Guesthouse again in the near future!
Bayuezhigengniao
Deluxe Room (2 Beds)
Stayed in Feb 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 6, 2024
The hotel's hygiene and service are very good. It is a government reception hotel and is relatively safe. The Wumail staff are very responsible and the front desk lady is also very nice. I will consider it again next time I come.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at Hotan Guest House! I am very happy to see your affirmation of our hotel environment and the service of our employees. Your patience and detailed comments are the greatest affirmation of our service and the continuous motivation for us to do better. We cherish the experience of every customer who comes to our hotel. Bringing you a good service experience is our service tenet and top priority. We will continue to optimize our services and products to bring you a better experience and a more unforgettable stay. Thank you again for your praise of our service. I sincerely look forward to your visit again. I wish you a pleasant trip and a smooth work!
Guest User
Deluxe Double Room
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 1, 2024
The overall performance of the hotel's management services is excellent. I am very satisfied with their work and consider the staff at this hotel to be completely trustworthy. Their professionalism and service attitude gave me a good impression of this hotel. The customer service manager Ayitula gives away welcome fruits every day. If I need to buy dried fruits, there are some Hotan specialties. She helped me introduce Hotan Grand Bazaar, and the front desk staff Yipalguli is very good. We encountered some problems during our stay in Yipal. She was really patient in solving our problems in time, thank you to her 🌹
Original TextTranslated by Google
Response from Property: Dear guest: Hello! First of all, thank you for choosing us and your support and love for the hotel. Thank you for your 5-point praise. Your satisfaction with the hotel facilities and environment is the motivation for all our staff to work. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated, Yalan bedding, horse oil toiletry sets, The bedside is equipped with a mobile phone charging cable and free high-speed Wi-Fi, which is the best choice for you to go out for business and travel. It is our honor to serve you. All the staff of the hotel look forward to your next visit and wish you a happy life!
Guest User
Deluxe Double Room
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 28, 2024
The room was clean and tidy. There was no hair or anything like that. We didn’t use the disposable sheets we brought with us. We slept peacefully. We can see Kunlun Lake outside the window. The scenery is very good. The underground parking garage of the hotel is quite large and parking is very convenient. Convenient, shopping is also very convenient. There is the largest new night market in Hotan nearby. There are many Xinjiang specialties and delicious food in the night market. The curtains have a great light-blocking effect. When you check in, you will receive small gifts and free fruits. These small gifts I can really see what the homeowner is thinking, which is great. The small gifts have just arrived, and you can also enjoy swimming activities if you stay recently. It is free for staying guests. I also took the garbage away when I left at the end, because the environment is really reassuring! In the end, everyone can choose with confidence This hotel! You will definitely have a pleasant experience. Anyway, we already call this place our home. If we come to Hotan again, we will choose this hotel!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! First of all, thank you for choosing us and your support and love for the hotel. Thank you for your 5-point praise. Your satisfaction with the hotel facilities and environment is the motivation for all our staff to work. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated, Yalan bedding, horse oil toiletry sets, The bedside is equipped with a mobile phone charging cable and free high-speed Wi-Fi, which is the best choice for you to go out for business and travel. It is our honor to serve you. All the staff of the hotel look forward to your next visit and wish you a happy life!
Guest User
6# Building Standard Room-No Elevator
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 4, 2024
The customer service manager is checking the concierge's appearance, which is a visible example of quality management.
health
Service: There is a lobby bar, free lemonade, and a rich breakfast. I am still worried about having no place to put the flowers sent by my friends. The room attendant enthusiastically provided the vase.
Environment: The hotel garden is very large. I heard from the waiter that there are fresh fruits to eat in the park in the summer. The garden-style hotel is almost 1.5 kilometers away and there is a pavilion. Especially suitable for morning runs.
Facilities: The swimming pool is now open for free and the water is clear. There is also fitness equipment available for exercise. There is a separate building: the conference center.
Hygiene: Hotan is a city on the edge of the desert. It is commendable that the guest rooms are kept so clean👍.
I'll go eat baked buns soon according to the introduction from Yipal at the front desk.
Swimming ticket: Yes
Welcome fruits: There are four kinds of fresh fruits in the welcome fruit plate👍. The grapes from Xinjiang are really sweet.
A pot of Lipton black tea in the lobby bar: Yes
Original TextTranslated by Google
6/10
Response from Property: Dear guest, thank you very much for choosing to stay at Hotan Guest House! I am glad to see that you have affirmed our hotel environment and the service of our staff. The hotel has a garden-style design and a beautiful environment. Your patience and detailed comments are the greatest affirmation of our services, and are also a constant source of motivation for us to do better. We attach great importance to the experience of every customer who comes to our hotel, and bringing you a good service experience is our service purpose and priority. We will continue to optimize our services and products to bring you a better experience and a more unforgettable stay. Thank you again for your praise of our service. We sincerely look forward to your visit again. I wish you a happy trip and smooth work!