Guest User
May 4, 2024
I originally booked a triple room online, but after going through the formalities and entering the room, I found out it was a quadruple room (don't buy or book a quadruple room). Then I called the front desk to explain the situation and said that if the triple room was unavailable, they would give it to us. We arranged a quadruple room, and I didn't say anything. The environment was quite good. When we were about to go to bed at 12 o'clock in the evening, we heard the sound of the elevator, which was extremely loud. What kind of service attitude do you have? You change the guest's room without telling me whether I own the room or you. You even changed it to a shabby room that no one wanted. I couldn't sleep all night and there was always the sound of the elevator (if the room is gone, it will be displayed online) Yeah, you think I'm stupid? Do you think I can bully people if I'm not local? I'm really speechless. This is the most unlucky time.
The elevator was really noisy and I couldn't sleep at all.
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