Deluxe Hotel Xi'an (Hetian Night Market Chuanyi)

The service in the hotel was very poor. We were not allowed in when we drove to the door and honked the horn. A security guard questioned us after staying in the hotel for a long time before letting us in. When we arrived at the front desk, there were three staff members. I reported this problem to her and they said you should call the hotel in advance. I listened. I'm speechless😓Why do you want security at the door? I called the front desk at seven o'clock the next morning and asked for a disposable razor. I was told that it would be delivered at nine o'clock because there was only one person at the front desk. After waiting for nine o'clock, there was no one to deliver it, so I went to the corridor and asked the lady who was cleaning the room to get one. I wanted to drink water, so I called the front desk and waited for a long time. A member of the ethnic minority reluctantly brought it to me. I booked it online on Ctrip after seeing that the rating was 4.8. I really don’t know how to score it. I drove into the hotel the next day and checked it out. I'm speechless. I took a photo for everyone to see.

The guest was in the room, and he had to come in to apply insecticide. After the application, he couldn't stay still. The front desk asked me to park the car in the basement. My basement and the hotel were not connected at all. What's even more ridiculous was that the front desk insisted on opening the door. Check the package. If your own security check machine is broken, you will bother the guests. I have never stayed in such an exaggerated hotel.

怎麼説呢，很難評，感覺還不如直接找連鎖快捷酒店，各種設施什麼的和快捷連鎖一樣，但是環境衞生還不如快捷連鎖的，床單被套上不知道有啥東西，黑乎乎的，還有枕頭套上也有，體驗挺差的

明天要趕飛機，感覺這個酒店環境非常不錯，室內設施也很漂亮，還有大浴缸，並且前台小姐姐的服務也很棒，樓下都是好吃的，也在和田市中心，總之，體驗感非常棒，下次來了還住這

前台服務員熱情友好，溝通順暢，房間設施齊全，有加濕器，停車方便，乾淨衞生，早餐好吃😋，酒店位置在市中心，可以免費停車，離和田老夜市八百米左右，附近購物很方便，整體挺不錯的，有機會還會再來。

👩💼前台維吾爾族小姐姐，顏值爆表，普通話比新聞聯播還標準，服務起來温柔又細心，簡直是行走的“微笑天使”！😍 🛁房間設計超有格調，乾濕分離做到位，洗澡就像做SPA，舒適度滿分！👍 💰價格更是良心，性價比高到讓我懷疑是不是走錯片場了！😱 來和田的小夥伴們，這家酒店真心不能錯過！趕緊來打卡，讓我們一起享受這份小確幸吧！🎉