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We just returned from a fabulous stay at the Peninsula Paris and our time there was so special that I feel compelled to write this review. This is a top-notch hotel that goes above and beyond to make your trip unforgettable. Let's start with the staff - Rana at the front desk, Nicholas and Paul at the concierge, Jose at the valet, Volica in housekeeping, and Imran as the greeter (to name a few, but certainly not all) - are the kindest, most helpful and amazing people I have ever come across. They not only made our return there so good, but they also left an impression on our 7 year twins that they soon won't forget. The concierge was able to get us coveted reservations at some of Paris's hottest restaurants and boutiques. The room was immaculate, spacious and comfortable. The food was unreal - the daily pastry basket at breakfast, the dumplings at Lili and the chocolate - are all a must!! Me and my husband have traveled a lot, stayed at many fine resorts, and this is truly at the top!

Perfect location close to the Eiffel Tower and all transportation. Hotel was very clean, all staff friendly and helpful. Breakfast was so good with a large selection of hot & cold items, even eating gluten free I had many options. Rooms are small - but that’s typical in Europe and the bed was very comfortable. Small fridge in room to save leftovers or chill water. Would definitely recommend!

A 4 star hotel that acts like a 5-star in the best way! I stayed at the West End Hotel for a recent business trip and was very pleased with my stay. In addition to business travelers, I highly recommend this hotel for celebratory couples trips, girls' holiday, and anyone who wants beautiful central base for shopping and restaurants and cultural landmarks and museums. The room was not huge but bigger than other standard rooms I've stayed at in Paris and there were two closets which really helped me tuck away my luggage and all my clothes to keep the room nice and tidy. The front desk was so warm and welcoming—such a nice bonus when you're running around for work. When I landed at the airport I was able to call and let them know and they had my room ready early on arrival. Anyone traveling knows how wonderful and comforting this is. Wifi was good, bath products (Hermes and Balmain) were a nice little luxury, bathroom and room was spotless, housekeeping was professional and consistent. Felt very safe. Aesthetically the hotel had a girlish Parisian-chic trendy meets traditional style that might not suit everyone's taste but I found it very charming. I will return here for my next business trip or Paris holiday with friends.

Breakfast is very good, not a buffet restaurant, is a set meal, more than the extra money. You can add an extra bed, but the super bed is indeed very big, the hotel is in a good location, just near the Eiffel Tower, but if you don't choose a view room, you can see the street view. The design and collection of the hotel lobby are highlights, the small garden can not be missed, very beautiful. As far as the room is concerned, the honesty can be said to be normal, the service is indeed very good. When checking in at the front desk, there were Chinese receptions and smooth communication. Overall it is still great.

Overall it is good and relatively clean, but mold spots are found on one pillowcase.

Excellent location and ease of access to Disneyland Paris. Staff were very friendly and being able to leave luggage before check in and after checkout whilst you go to the park is great to have. Can’t complain and highly recommend to everyone going to Disneyland Paris

Very satisfied! Good service, good location, and very clean! The breakfast is also very rich and delicious ~ cost-effective, highly recommended!

Good hotel. Solid experience. Feels like a 4 star hotel. Kind and accommodating staff. Giving me extra soft tissues as I had a cold during my stay. Nice little french balcony. Good location near metro and lots of restaurants and bars. Close to notre dame, and jardin luxembourg. Walkable pretty neighborhood(Paris 5eme) right by Sorbonne University. Would come back, hopefully without a cold next time. Only drawback, bar is seldom serviced and the selection is limited.

Very nice location which walking distance to Eiffel Tower also the hotel just opposite metro station also plenty of restaurants also mcD beside it. However the staff not so helpful where we drop our luggage, she took the luggage tag and ask us to fill it up ourselves then we move our luggage to the luggage waiting room ourselves. Basically she just lead the way also open the door for us to access the luggage room. In the room have coffee machine, kitchen and empty fridge. Coffee maker available at lobby. Its bit overpriced for me.

Please be aware when booking this property! Coming from someone that is in the Hospitality industry! This hotel has so much potential but its killing it with its service and facilities. Starting from the location, the property its located in a quiet are and super easy access with 2 minutes walk from Arc de Triomphe and this might be the best part about the hotel! Don't bother booking the stay with breakfast there are plenty of restaurants offering brunch for cheaper and better quality, there were never eggs, sausages and so on everything was always empty and it took 20 minutes to replace everything. Even one day when we were having breakfast we had to leave because of an issue with the alarm it was impossible to stay in the restaurant (which is the reception) even in the room it was impossible to stay. Due to the location the hotel is very small for the amount of guests they are receiving so be aware that the check-in and check-out might have a huge line because its so small the are that people don't have space with all the bags. The rooms are very small and when we first arrived we had to request to change it, it was impossible to breath they were nice to change to the street side since we were facing on the previous room a white dirty wall. The new room was more spacious and you could see the top of the Eiffel Tower. The service is terrible! You have 2 people which the name I can't remember that work in the reception that are very helpful and nice but the rest its terrible! Housekeeping is super loud during the morning! The people serving during breakfast are constantly eating, drinking coffee and making loud sounds with cutlery while we are eating! The chef takes time to cook it's a mess! The property has so much potential that is sad to see that they don't use their potential. I must say it is disappointing to pay $620 for 3 nights and have to go through this...The pool is paid so you are not using it unless you pay.