Hilton Grand Vacations Club the Crane Barbados

Second time staying here. We had a roof top pool, which had dead skin and debris floating in it. No hot water the first day and night. The food is expensive and not worth the cost. Some of the public pools were also dirty and unusable. It was the same way the first time we stayed for 1 night. Thought it was just but timing but obviously not.

Stunning hotel, very well built, and it was like being in a private town! Wonderful scenery as it’s right next to the beach, the kids absolutely loved it! Will definitely return.

The property itself is quite pretty, some Minor upkeep needed but nothing major. I stayed solo for only 2 nights after a work trip in a different part of the island and that was plenty of time. The beach while pretty is quite small and had an issue with seaweed while I was there. Drink and food service on the beach which is great. A few pools to choose from, nice - seating could be updated. The room was huge especially for one person - no complaints there. However, I had a constant mosquito problem and could never seem to kill all of them. AC in living room worked well, in the bedroom not as well. The hot water in the shower never got hot enough. Food was good for the most part. For a solo traveler, it would have been nice to have more bar seating options. Particularly enjoyed my meals at the Italian restaurant and Zen - the Asian restaurant. Staff was really friendly. Only issue I had was I called down at 6am for a late check out which was approved but no check out time confirmed, the lady asked me to come by front desk after breakfast so I did. I was then told I could not check out late and I had to hold a firm stance that the answer she was giving me wasn’t an acceptable one. Luckily, they found the girl I talked to not the phone and confirmed the agreed upon late check out. All and all it was nice and would generally recommend if your looking for a quiet getaway.

Property is nice, very much a retiree property. Shout out to Shane, Miguel, Barry and Grantly for knowing what good customer service is! Bar 1889- food poisoning first night after waiting half an hour for drinks, an hour for the pizza I got sick from. Front desk, unless youre checking in, they can't/won't help with anything. Taxis easy to get. 5 restaurants at the property, but only one serving breakfast that ends strictly at 11am. They do not hold any tables for walk ins, so if you want to eat, make sure you make a reservation. Excellent restaurant across the street, Le Shack, go, you won't be disappointed. Front desk staff rang my room and hung up until i checked out a noon. Really unprofessional. I probably wouldn't stay here again.

I did not get to stay at the resort because when I arrived, I was told there was no room for me and I was never checked in.

Far away from restaurants, service was very slow, food was ok

Great location and the suite is stunning! The only think I would improve is communication. The check in is quite late (4pm) and the check out is early (10am)