Romer Waikiki at The Ambassador Reviews
Romer Waikiki at The Ambassador
2040 Kuhio Avenue, Honolulu, Hawaii, 96815View Hotel Details
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Romer Waikiki at The Ambassador Guest Reviews
4.3/5
Very Good
84 review
Verified reviewsLocation4.5
Amenities4.2
Service4.2
Cleanliness4.3
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All reviews(84)
Positive reviews(80)
Reviews with photos/video(29)
Awesome rooms(21)
Awesome stay(18)
Great value for money(11)
Large rooms(7)
Convenient for shopping(5)
Friendly front desk staff(4)
Close to beach(4)
Negative reviews(4)
Josph9999
King Room With View
Stayed in May 2024
Business travelers
25 review
Posted on Aug 7, 2024
**Overall Hotel Review: OK Experience**
- **Location:** Great, close to attractions.
- **Staff:** Friendly and helpful.
- **Cleanliness:** Very clean rooms and common areas.
- **Amenities:** Good, with a gym, pool, and restaurant.
- **Room Size:** Small and a bit cramped.
- **Noise:** Occasionally noisy from the street and other rooms.
- **Wi-Fi:** Inconsistent connection.
- **Price:** A bit high for the experience.
Overall, a decent stay with some areas for improvement.
Anonymous User
Room with Two Queen Beds-View
Stayed in Nov 2024
Family
1 review
Posted on Dec 20, 2024
The room was gorgeous and very stylish. However, the hotel itself was very average. There was no hot tub and only one event during our entire stay. The hotel is located a bit a ways from downtown Waikiki so we ended up having to Uber as there wasn’t a ton within walking distance of the hotel to enjoy. They also began doing construction across the street our last day at 4 AM so we were unfortunately woken up by this on top of the daily rooster the decided to Crow each and every morning at around 5 AM. All in all the rooms were great, and the staff were friendly, but there isn’t enough to keep you at the hotel and entertained. The food at the new restaurant was also not good at all causing us to have to venture away from the hotel to find food, even if we just wanted a snack.
Guest User
Room with Two Queen Beds-View
Stayed in Apr 2024
Travel with friends
3 review
Amazing
Posted on Jun 26, 2024
Very nice hotel with new renovated rooms!
Location is very convienient. Got bus stop right beside the hotel.
Rooms are clean and big.
You got free drinks everyday and jazz music on weekends.
Love the experiences there.
Kijong
King Room With View
Stayed in Apr 2024
Couples
4 review
Outstanding
Posted on Aug 20, 2024
They upgraded the room to pent house one. I could never forget!
AkosiMarty
King Room With View
Stayed in Sep 2024
Couples
2 review
Outstanding
Posted on Oct 21, 2024
The front staff was able to secure us an early check-in. Kudos!
Great location!
Zak
Room with Two Queen Beds-View
Stayed in May 2024
Travel with friends
1 review
Outstanding
Posted on Jun 9, 2024
Great hotel, the staff were very friendly and knowledgeable. The room was clean and had a great view of the city. We did not spend a lot of time at the pool but it looked great to relax.
Would definitely return!
Guest User
King Room With View
Stayed in Feb 2024
Couples
1 review
Posted on Mar 28, 2024
The staff are very friendly and helpful. The location is good and not too far from the main tourist attractions. It is a renovated old hotel and is inline with 3 star hotel facilities.
Anne Candi
2 Queen Beds Room Partial Ocean View
Stayed in Nov 2023
Couples
7 review
Very Good
Posted on Dec 11, 2023
Nice place and nice view
Guest User
King Room With View
Stayed in Nov 2023
Couples
1 review
Posted on Dec 30, 2023
Just so so,location is good,facilities are minimal,drinking water not served unless you asked first,maps in lobby desk 5dollars price...
CamilleJasna
Room with Two Queen Beds-View
Stayed in Jun 2024
Family
2 review
Amazing
Posted on Jul 22, 2024
good location and great for families
Guest User
Room with Two Queen Beds-View
Stayed in Jul 2024
Family
1 review
Outstanding
Posted on Aug 31, 2024
Very good and nice travel
Guest User
Room, 1 King Bed with Sofa Bed, View (Neighborhood View)
Stayed in May 2024
Business travelers
4 review
Outstanding
Posted on Jun 24, 2024
good and safe place
miyaya
King Room With View
Stayed in Dec 2024
Couples
2 review
Posted on Jan 9, 2025
The location is very good. You can walk to the main street in less than 10 minutes.
The bedsheets are a little dirty. I don't know if they are not washed or what.
The dust on the lamp is not wiped off. It's my first time in the United States. I don't know if it is like this.
The service is good. The front desk staff is warm and welcoming.
It's just that they started knocking on the door around 8:30 in the morning and asked if we needed cleaning. It's a bit annoying... I was woken up every day... Isn't it normal to clean after 10 o'clock? Are Americans so hardworking?
I just went to bed and didn't use any facilities.
I came here for my birthday and left a message for the hotel. No service
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Guest User
Room with Two Queen Beds-View
Stayed in Sep 2024
Family
2 review
Outstanding
Posted on Oct 10, 2024
The bed in the room is relatively large, which is very suitable for family travel. There is a small balcony which is very comfortable. Although the lobby is a bit small, it has a different style and is quite special. It is the most cost-effective for family travel.
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Shuiyuangushi
King Room With View
Stayed in Aug 2024
Couples
16 review
Posted on Oct 3, 2024
I booked a 36-37 square meter room, but I was actually given a 20 square meter room No. 814. I asked the front desk to change it because I was staying for two days. The 40-year-old white woman at the front desk made all kinds of difficulties and refused to change it. I complained to Ctrip customer service afterwards. After Ctrip coordinated many times, the hotel only agreed to refund one day's resort fee as compensation. I haven't received the refund yet.
In addition, when I checked out, the same white woman smoothly printed out a list of expenses and deducted more than 133 US dollars from my room fee. I said that I didn't consume or take anything in the room (there was nothing to consume in the room), and she immediately said: Let me see, and then said that she made a mistake, and then smoothly printed out a normal resort fee. It seems that she is very skilled in this operation.
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