Renaissance Residences Oahu Honolulu

The rooms are OK, but the only thing I'm not satisfied with is the $48 package (which can be consumed in the hotel) that is forced on me, and it's daily, $48 a day😭

There were three nights in total. Since my schedule was uncertain at the beginning, I divided it into three bookings. For the first time, I couldn't combine orders and needed to update my check-in at the front desk every day. This was acceptable. But the next day I was told that the room I was staying in was booked out, and I needed to check out, then check in again at night and change rooms. This was unacceptable to me, and the negotiation ended with only a small amount of compensation from Ctrip. And when I checked in again, I couldn't find my luggage, which was very frustrating. I was also shocked that he was so unapologetic about not having a room to spare. This is a long-term rental area, and Target, Walmart, and luxury stores are very convenient. However, there are mostly Koreans here, and the Korean-faced lady at the front desk is obviously discriminatory and indifferent. I don’t know how to evaluate it. The hotel is very new and modern, but the service has not kept up with it. The previous guest's domestic garbage under the sink was not disposed of. The long swimming pool and small shed need to be booked at the spa. The dining by the pool is very delicious, plentiful and cost-effective. Then it should be noted that only the corner room in the entire hotel has a full sea view, so it makes no sense for me to book a sea view room. The area is also on the small side. The bed was very soft, but I didn't feel any backache at all.

One day, no one cleaned the house. I ordered breakfast but was charged extra for breakfast. The management and service are really average.

Convenient for travel, very good hardware, comfortable bedding, clean and new