Guest User
September 13, 2024
During my recent stay, I was very impressed with the front desk service at this hotel. From the moment I stepped into the hotel lobby, the enthusiasm and professionalism of the front desk staff made me feel at home. When checking in, the lady at the front desk was not only efficient but also friendly. In particular, I originally booked a standard room, but the front desk lady arranged a deluxe room with a balcony for us. The rooms are clean and tidy, with complete facilities, which provides great convenience for my stay. During my stay, the front desk was always responsive and helpful no matter what I needed. We checked out at around nine in the morning and went to Wawu Mountain Scenic Area to play for a morning. At around 12:40 noon, we urgently needed to print out a document for work, get it stamped and scanned. We couldn't find any printing shops or advertising shops nearby, so we went back to the hotel to ask for help from the front desk. The guy at the front desk immediately printed the document for me. This meticulous service made me feel very warm. All in all, the front desk service of this hotel undoubtedly added a lot to my entire stay experience. The professional, efficient and enthusiastic work attitude, as well as the meticulous attention to guests' needs, made me feel at home. I would highly recommend this hotel to friends and family and look forward to returning on future trips to experience the excellent service from the front desk team. Finally, I wish all the hotel staff a bright future and all the best! I wish the hotel a prosperous business!
Original TextTranslation provided by Google