Mai’explorer
March 22, 2024
Very bad! Very very bad… why? Because we wait for so long out side of thier hostel. We used doorbell so they know that they have customer but no one open the door, we knock but no body answer, we call on the telephone that they put outside the door but it was not ringing. We keep trying until the phone rang. I talk with the owner of the hostel and I told her that we wait for so long. We stand out side but instead of apologizing to us.
She reply very rude😢😭😭😭 she said why we didn’t call her and why we didn’t scan the WhatsApp so I can communicate with her. I reply to her that I don’t have internet yet. And she said you’re FILIPINO and I said yes and sounds she discriminate us. MY GOD WE ARE FILIPINO AND WE ARE TRAVELLER. And the worst thing there’s no BATH TOWEL FOR US😭😭 because she said we book cheap hotel so they don’t provide towel😭 I was shock because I travel so many countries and this is the first time I experienced like this. And it’s not my fault why the price of her hotel is cheap. Trip.com know that I am traveler and I used this platform to book hotel and ticket… I will never ever book this hotel again and I will post this hotel to my social media account so, all my friend has plan to travel in hongkong they will not book this hotel. If you’re having a business like this, you will make sure that you can give a nice service to your customer.