I-Hotel

I-Hotel Reviews

I-Hotel

No.81 Nathan Road (Room A, 6F, Harilela Mansion), Hong Kong, ChinaView Hotel Details
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1 night

I-Hotel Guest Reviews

4.1/5
Very Good
150 review
Verified reviews
Location4.6
Amenities4.0
Service4.0
Cleanliness4.0
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All Reviews(150)
Positive reviews(131)
Reviews with photos/video(53)
Easy to get around(37)
Awesome stay(35)
Great service(25)
Close to metro(23)
Great value for money(21)
Small room size(11)
Convenient for shopping(10)
Classy environment(7)
Negative reviews(19)
Guest User
Cozy 2-bed Room
Stayed in May 2024
Couples
1 review
3.0/5
Posted on May 23, 2024
Room 7 twin bed with windows water pipe leak from under bed cause floor having a lot of water informed owner but only clean up but not able to solve the damage I have order a twin bed without window but give me window with leaking pipe.stay 3 nights with 3 nights hotel owner continues selling room 7 until you solve the issue very unfair to consumer
MJA
Budget Single Room
Stayed in Apr 2024
Solo travelers
29 review
4.7/5
Amazing
Posted on Apr 15, 2024
The location is superb as it is just 2min walk from exit C2 of TST. There are a lot of food options nearby. There's Michelin star pan fried bun just 3mins away. My room may be a bit old/rusty. But overall, the bed is pretty big for single traveller and comfy. You will need to call before checking in though, as you need the pin to enter the property.
Anonymous User
Deluxe Twin Room
Stayed in Mar 2024
Family
1 review
2.5/5
Posted on Apr 5, 2024
Facilities are new. No front desk. All PIN codes access. The bathroom and toilet bowl cramp together hardly any space to turn around. Very strong moisture smell.
Anonymous User
Budget Single Room
Stayed in Sep 2023
Other
6 review
3.5/5
Posted on Sep 29, 2023
Everything was going well until there was a cockroach which climbed onto my face when I was sleeping. It was quite a horrifying experience. Other than this, hotel location is good.
Guest User
Budget Single Room
Stayed in Sep 2023
Solo travelers
1 review
4.0/5
Very Good
Posted on Oct 2, 2023
I was given zero instructions on how to enter the property. Turns out there is a passcode for the front door. Had to message the host thru wechat. You be dead if you have no internet. Upon entering there is no one at the reception. It was still around 7pm. Room smells like cigarette smoke. But overall, great deal for its price. You get what you pay for. Relatively clean. Complete amenities like towels, slippers and even free water bottle
Guest User
Cozy 2-bed Room
Stayed in Mar 2024
Friends
2 review
3.7/5
Posted on Mar 17, 2024
The location is really very good, it close to anything especially the MTR Tsim Sha Tsui. We can also walk to Victoria habor and the Hong Kong museum of arts.
missays1979
Superior Queen Room
Stayed in Aug 2023
Couples
13 review
4.0/5
Very Good
Posted on Aug 30, 2023
the room is actually small but it will serve its purpose. i like that its so convenient to anything and everything. will book this hotel again for sure!
Response from Property: Dear guest, thank you very much for your review. The hotel is located at Exit C2 of Tsim Sha Tsui MTR Station in Hong Kong. After exiting, walk straight for about 10-20 meters and you will find Heili Building on the roadside. Although the room is small, it is equipped with a separate toilet, 24-hour hot water (the electric water heater needs to be turned on to preheat for 10 minutes before use), conversion plugs and disposable toiletries. The hotel has no front desk service (if you mind, you need to choose a hotel, Hong Kong hotels are big Some hotels do not have a front desk). If guests arrive unattended, they need to call us to check in or V: HongKong111999 ~ Looking forward to your visit ~ Please be aware of the following shortcomings of the hotel before booking: Hong Kong hotels generally have small rooms/no 24-hour front desk staff The staff suggested to activate the roaming service for easy contact / the water heater is electric and you don’t know how to use it, you can contact us~
Vea
Basic Queen Room
Stayed in Aug 2023
Family
1 review
4.5/5
Great
Posted on Aug 11, 2023
Great location, small room but clean. I just had a little problem contacting the owner for the gate and door password.
Response from Property: Thank you for your comment. We have sent the password and contact information after receiving your email. Thank you again for coming~ If you are unattended when you arrive, you need to call us to check in or V: HongKong111999~
discoverchinawithviv
Budget Single Room
Stayed in Aug 2023
Solo travelers
7 review
2.0/5
Posted on Aug 3, 2023
Room and shower is very small. So, don't expect much just somewhere to rest. Located right outside C2 exit of the Tsim subway stop.
Response from Property: Hello, please read the information on the website before booking, the room area, the width of the bed, and choose the room that suits you~
Erwin
Superior Queen Room
Stayed in Mar 2024
Friends
1 review
5.0/5
Outstanding
Posted on Mar 22, 2024
✅clean room ✅great location ✅free water Highly recommended!
Anonymous User
Cozy 2-bed Room
Stayed in Sep 2023
Friends
3 review
3.5/5
Posted on Sep 29, 2023
Location is good but difficult to find hotel as it is unclear when booked and no any information how to check in. Need to arrive the hostel and found something in Chinses , used google translate and add We chat so can get password to come in the hostel&room
Anonymous User
Budget Single Room
Stayed in Jul 2023
Business travelers
4 review
4.2/5
Very Good
Posted on Jul 22, 2023
Perfect location just in front of TST mtr station. Room is small but surprisingly comfortable especially bed n blanket.
Response from Property: Dear guest, thank you very much for your review. The hotel is located at Exit C2 of Tsim Sha Tsui MTR Station in Hong Kong. After exiting, walk straight for about 10-20 meters and you will find Heili Building on the roadside. Although the room is small, it is equipped with a separate toilet, 24-hour hot water (the electric water heater needs to be turned on to preheat for 10 minutes before use), conversion plugs and disposable toiletries. The hotel has no front desk service (if you mind, you need to choose a hotel, Hong Kong hotels are big Some hotels do not have a front desk). If guests arrive unattended, they need to call us to check in or V: HongKong111999 ~ Looking forward to your visit ~ Please be aware of the following shortcomings of the hotel before booking: Hong Kong hotels generally have small rooms/no 24-hour front desk staff The staff suggested to activate the roaming service for easy contact / the water heater is electric and you don’t know how to use it, you can contact us~
Guest User
Budget Single Room
Stayed in Jul 2023
Business travelers
1 review
3.2/5
Posted on Jul 17, 2023
It was typical cheap price range hotel in HongKong downtown. Very small room (maybe 4-5m2 included bed), It is not enough for open baggage. Shower room and toilet same area, and 1.5m2. But several positive things. Strong air conditioning, key pad enter code, strong wifi, which was good I can say. In the end, what I can say is this hotel is nicely balanced, price, location, room size and quality. Therefore I do not have complain. I saw some negative reviews. But honesty speaking, their comment is right if they do not know how expensive country HongKong. and typical cheap hotel in Hongkong. But Downtown HKG location, near to station, and cheap price. some small things and problem need to be accepted. But.... Only for business trip. Not for holiday, and not for family trip....
Response from Property: Dear guest, thank you very much for your review. The hotel is located at Exit C2 of Tsim Sha Tsui MTR Station in Hong Kong. After exiting, walk straight for about 10-20 meters and you will find Heili Building on the roadside. Although the room is small, it is equipped with a separate toilet, 24-hour hot water (the electric water heater needs to be turned on to preheat for 10 minutes before use), conversion plugs and disposable toiletries. The hotel has no front desk service (if you mind, you need to choose a hotel, Hong Kong hotels are big Some hotels do not have a front desk). If guests arrive unattended, they need to call us to check in or V: HongKong111999 ~ Looking forward to your visit ~ Please be aware of the following shortcomings of the hotel before booking: Hong Kong hotels generally have small rooms/no 24-hour front desk staff The staff suggested to activate the roaming service for easy contact / the water heater is electric and you don’t know how to use it, you can contact us~
RayReika
Deluxe Twin Room
Stayed in Oct 2023
Friends
1 review
3.0/5
Posted on Nov 21, 2023
you need to contact I-Hotel with We Chat in order to Check-in
Response from Property: Thank you for your review. ~The hotel is located at Exit C2 of Tsim Sha Tsui MTR Station in Hong Kong. After coming out, walk straight for about 10-20 meters and you will find Heili Building on the roadside. Although the room is small, it is equipped with a separate toilet, 24-hour hot water (the electric water heater needs to be turned on to preheat for 10 minutes before use), conversion plugs and disposable toiletries. The hotel has no front desk service (if you mind, you need to choose a hotel, Hong Kong hotels are big Some hotels do not have a front desk). If guests arrive unattended, they need to call us to check in or V: HongKong111999 ~ Looking forward to your visit ~ Please be aware of the following shortcomings of the hotel before booking: Hong Kong hotels generally have small rooms/no 24-hour front desk staff The staff recommends activating roaming service for easier contact/The water heater is electric and if you don’t know how to use it, you can contact us~
Guest User
Cozy 2-bed Room
Stayed in Jun 2023
Friends
1 review
5.0/5
Outstanding
Posted on Jun 6, 2023
Located right next to Tsim Sha Tsui station, and a quick walk away from Victoria Harbour, it truly is in a prime location. There is also a iSquare shopping centre right next door, as well as various other shops and restaurants. Easy to transfer to East Sha Tsui station too, and there is also a bus stop for the airport right outside. The owner was very quick to respond, and answer any questions. The room was clean, and had towels, shampoo, body wash, toothbrushes and slippers! It was perfect for a short stay!
Response from Property: Dear guest, thank you very much for your review. The hotel is located at Exit C2 of Tsim Sha Tsui MTR Station in Hong Kong. After you come out, walk straight for about 10-20 meters and you will find Xili Building on the side of the road. The room is small, but it is equipped with a separate toilet, 24-hour hot water (you need to turn on the switch for 10 minutes before using the electric water heater to warm up), conversion plugs and disposable toiletries. The hotel has no front desk service (if you mind, you need to choose a hotel, most Hong Kong hotels do not have a front desk). Tour service is convenient to contact / the water heater is electric and you don’t know how to use it, you can contact us~