The Nap Mong Kok

Located conveniently near the Center of Creation and above the subway station, offering modern, clean interiors with functional electronics, excellent bathrooms, and access to public washing machines and dryers.

Whenever I am on solo trip to HK, this is my go to accommodation. Location is very near the Mong Kok Station. It was only in this situation (yesterday) that made me infuriated about the Nap - their self-check in was not working, and people are already lining up outside. To cut it short, the manager (I dunno who - CS) doesn’t know how to handle situation and getting annoyed and stressed at all of us.

The room was very little (we knew that) but the bathroom was tiny, it did not have a shower so you had to shower besides the toilet and get the whole bathroom wet (this was never shown on the photos of the hotel). It did not seem very clean, every time we would come in it would smell like sweat, the bathroom was mouldy and it was filled with cockroaches (when we notified the hotel they said they could ‘spray the room’ or cancel the reservation - they ‘sprayed’ but we still had roaches). The A/C was very dirty we never turned it on, gladly we had a window otherwise it would’ve been too warm. The towels provided were disgusting. Overall very dirty. The instructions to check in/ find the hotel were not clear (it’s in a building with many hotels and we did not know the floor) I wrote to request early check in or to drop our bags earlier and it’s very difficult to get a response as they use a chatbot so the responses take time (also for the check-in code). The positive aspect is its location, it’s very well located next to 2 main metro stations. Our room had a window so it was breathable and had a very nice view otherwise it would’ve been terrible.