The Nap Mong Kok

The pictures don’t match the location, the beddings weren’t washed well and were creased. It’s a unisex hostel but instead of having males in one room and females in the other you’re all mixed and feels unsafe. Finding the hostel was hard and outside the building is noisy and crowded. The showers were dirty too. I wanted a refund but unfortunately that wasn’t an option. The price doesn’t match the location.

I was on a long layover in Hong Kong and I ended up booking a room last minute in Mong Kok, so that I could spend a couple of hours strolling around Kowloon and enjoying some local food. I thought this capsule hotel would be easy to find as it's on Nathan Rd, however it took quite long for me to find the actual building, correct entrance and lift (no clear signs downstairs). The worst part though was finding out there's an online self check-in before entering the hotel. It was taking me so much time to connect, call and figure out how to do it as there's no staff in the hotel (only someone who can be reached by phone). The second part of the check-in was even more confusing for someone arriving tired after a long flight. Luckily enough there was a Thai guest who was kind enough to help me out. I'm not sure if I could have sorted it out if he wasn't there. I believe there should always be a staff member available for convenience and safety. The capsule itself was clean and comfortable. If I remember correctly, male and female bathrooms were not divided.

It is hard to find a hostel, however they have provided very clear instructions. Rooms are fresh and AC was working. I would recommend this hostel.

The place is clean and tidy. The bathrooms are small. If you arrive before 4pm, you will pay an additional fee of 100 Hong Kong dollars.

This place was okay. I'd probably give it a 6 out of 10. The facilities are a bit too hi-tech for me. When you open the black box just take 1 key card (I took 3 but how would I know?). To open any door, tap the futuristic looking black circle on the wall. The bathroom is very small but this is Hong Kong. I would say the bed is acceptable though.

The hostel is good overall like I wrote but would be better if they put one person to work the reception. Other hostels in the city do it and their prices aren't higher so I don't think it would increase their cost of operation that much like they claimed on the phone.