We had a room on the 15th floor and stayed for 3 nights. Communication happened over WeChat, and we entered the place through a code. Access instructions were clear. Our questions were answered quite swiftly but we didn't meet anyone from the establishment. The room was theoretically for 3 people, but was quite small, so we were happy to be only with 2. It was just ok to sleep, but not to linger any longer. The place consists of a small corridor with several rooms, so there was no common space to hang out either. Other family members stayed in a similar place managed by the same person on the 7th floor, but both apartments were not interlinked. The private bathroom was very small, with a shower directly next to the toilet. Some of the bathroom fixtures were old and had seen a better life, including around the sink and the bathroom door. The bathroom was not very clean either. The ceiling of the bathroom had a large opening, but this was fixed at our request for the last night. The water leak in the bathroom ceiling was not fixed while we were there, and it got actually worse after we mentioned the issue , so we couldn't use the bathroom the last night. The manager told us over WeChat he would fix it the day of our departure.