JEN Hong Kong by Shangri-La
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hong Kong
JEN Hong Kong by Shangri-La
No.508 West Queen's Road, Sai Wan, Central and Western District, Hong Kong, China
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JEN Hong Kong by Shangri-La is conveniently located in a dynamic neighborhood of Western District in Hong Kong Island, with MTR HKU Station at its doorstep. The Hotel offers convenient proximity to key transport junctions - 5 minutes from Hong Kong Macau Ferry Terminal, and 10 minutes from Central and Airport Express Hong Kong Station. Managed by Shangri-La Hotels & Resorts, we offer tastefully designed guestrooms and suites, guests may enjoy panoramic views of Victoria Harbour in the harbour-view rooms or gaze at the University of Hong Kong and blissful greenery in the mountain-view rooms. The Hotel is well-equipped with a Club Lounge, Lobby Bar, Rooftop Pool, 24-hour Fitness Centre and the famed Café Malacca, serving authentic Malaysian and Singaporean hawker fare. Unlimited, free high-speed WiFi, mobile charging stations are some features adding to Jen’s unique stay experience.Show More
We Price Match
Last booked 27 mins ago on our site
Highlights
Superb views
Sparkling clean
Delicious breakfast
Ideal location
Top local pickShow More
Amenities
Executive Lounge
Sunbathing Area
Outdoor swimming poolFree
Fitness Room
Private parking
24-Hour Front Desk
Luggage StorageFree
Bar
All Amenities
Property Description
JEN Hong Kong by Shangri-La is conveniently located in a dynamic neighborhood of Western District in Hong Kong Island, with MTR HKU Station at its doorstep. The Hotel offers convenient proximity to key transport junctions - 5 minutes from Hong Kong Macau Ferry Terminal, and 10 minutes from Central and Airport Express Hong Kong Station. Managed by Shangri-La Hotels & Resorts, we offer tastefully designed guestrooms and suites, guests may enjoy panoramic views of Victoria Harbour in the harbour-view rooms or gaze at the University of Hong Kong and blissful greenery in the mountain-view rooms. The Hotel is well-equipped with a Club Lounge, Lobby Bar, Rooftop Pool, 24-hour Fitness Centre and the famed Café Malacca, serving authentic Malaysian and Singaporean hawker fare. Unlimited, free high-speed WiFi, mobile charging stations are some features adding to Jen’s unique stay experience.
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4.5/5
Greatperfect location, right beside the train station, direct bus from airport. super convenient.
All 1,300 Reviews
Surroundings
Metro: The University of Hong Kong
(<100m)
Metro: Sai Ying Pun
(750m)
Airport: Hong Kong International Airport
(34.0 km)
Train: Hong Kong West Kowloon Station
(6.5 km)
Landmarks: Hong Kong Tramways (Ding Ding)
(210m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Club Harbour View Queen Room
1 Queen bed
21m² | Floor: 22-27
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
4
Superior Twin Room
2 Single bed
21m² | Floor: 4-17
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe City View Twin Room
2 Single bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Deluxe Harbour View Queen Room
1 Queen bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
4
Club Harbour View Twin Room
2 Single bed
21m² | Floor: 22-27
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
4
Club Suite
1 Queen bed
43m² | Floor: 23-27
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe Harbour View Twin Room
2 Single bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Check Availability
5
Club Mountain View Room
1 Queen bed
21m² | Floor: 22-27
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Deluxe City View Queen Room
1 Queen bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Deluxe Harbour View Room
2 Single bed or 1 Queen bed
21m² | Floor: 18-21
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Superior Room
1 Queen bed or 2 Single bed
21m² | Floor: 4-17
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Superior Queen Room
1 Queen bed
21m² | Floor: 4-17
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe City View Room
1 Double bed or 2 Single bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
Hide Room Types
Guest Reviews
4.5/5
Great
1300 reviews
Verified Reviews- Cleanliness4.5
- Amenities4.3
- Location4.5
- Service4.5
Average for similar properties in Hong Kong
AI Summary
The rooms have comfortable, spacious layouts and high-quality amenities. Guests appreciate the friendly, attentive staff and convenient location near the MTR station and local amenities. Cleanliness is consistently praised.
Jade26
February 19, 2025
Location is a 4 min walk from MTR station. Room is reasonably spacious and nicely layout. Bathroom are equipped with hooks for changing clothes. Room are well lit. Had a very comfortable stay. Except for the pillow are too soft for my liking.
Anonymous User
February 14, 2025
The hotel should feel ashamed to call themselves a Shangrila hotel group. Room was dark and carpet was very dirty. Bathroom smelled as if toilet was not cleaned for long.
Ma57erG
January 4, 2025
This hotel was absolutely fantastic. The location is perfect. About 15 minutes taxi ride from West Kowloon fast station and about 200m from the HKU MTR station. Loads of restaurants and cafes around the hotel. The room was stunning and clean. The view is incredible. We stayed on the 26th floor and on the roof there is a beautiful pool and nice gym. Breakfast was delicious. I asked the hotel to provide some extra items to celebrate a special occasion and they were happy to help. Will definitely stay there again.
TanElaine
January 4, 2025
Just next to Hong Kong University MTR and there are lots of eateries and supermarkets around.
The rooms are quite ok given that most rooms in Hongkong are quite small.
b.yap
April 1, 2025
perfect location, right beside the train station, direct bus from airport. super convenient.
Hans
November 20, 2024
Conveniently located just next to HKU MTR station. Hotel looks aged but still well maintained. Room was clean, comfortable and spacious enough. Nice pool at the rooftop of the hotel, which offers scenic views. Plenty of food options and convenience stores nearby. Close to tram stop as well, which is good for exploring the CBD area.
Nikita Chew
November 25, 2024
The hotel was in a great location, easy MTR access, efficient & can maximize sightseeing time. The staff were friendly and helpful.
The hotel also provide wooden toothbrush and water dispenser to reduce its environmental impact. Keep up the good work!
Darren
March 29, 2025
Nice hotel and although it's not right in Central, it had a good location and was a fast taxi ride to everything. Close to the metro too. Great view from the top floor over the city. Also a good use of the compact space in the room.
Services & Amenities
Most Popular Amenities
Executive Lounge
Sunbathing Area
Outdoor swimming pool
Free
Fitness Room
Private parking
Additional charge
24-Hour Front Desk
Luggage Storage
Free
Bar
2 Restaurants
Café
Taxi booking service
Meeting Room
Business Center
Wake-Up Call
Wi-Fi in Public Areas
Free
Executive Lounge
Outdoor swimming pool
Fitness Room
Bar
2 Restaurants
Café
Meeting Room
2 Restaurants
Lobby Bar and Lounge
Style: A la carte
Cuisine: International
Cafe Malacca
Style: A la carte
Cuisine: Asian
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Business hours
Parking
Private (exclusively for guests) is available On-site parking, and Charge, HK$50.00 (approx. NZD 11.52) Hourly. Reservation needed.
Private parking
Additional charge
Valet Parking
Transportation
Taxi booking service
Business Services
Meeting Room
Business Center
Postal Service
Fax/Copying Service
Audio Visual Equipment
Front Desk Services
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Food & Drink
Café
Bar
Room Service
Lobby Bar
Public Areas
Elevator
No Smoking in Public Areas
Non-Smoking Floor
Executive Floor
Executive Lounge
Health & Wellness
Fitness Room
Sunbathing Area
Cleaning Services
Laundry Service (On-Site)
Dry Cleaning
Ironing Service
Facilities for Children
Children's Slippers
Accessibility
Accessible Rooms Available
Safety & Security
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeWestern, Chinese, Asian
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
| Age | Fee |
|---|---|
Children 3 years old and under | Free |
Children 4–17 years old | HK$262.00 (approx. NZD 60.36) per person |
Adult | Buffet:HK$262.00 (approx. NZD 60.36) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of HK$800.00 (approx. NZD 184.30) is charged.
Deposit Payment MethodsThis property accepts cash, third party payment services and credit cards
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1999
- Renovated: 2008
- Number of Rooms: 283
JEN Hong Kong by Shangri-La is conveniently located in a dynamic neighborhood of Western District in Hong Kong Island, with MTR HKU Station at its doorstep. The Hotel offers convenient proximity to key transport junctions - 5 minutes from Hong Kong Macau Ferry Terminal, and 10 minutes from Central and Airport Express Hong Kong Station. Managed by Shangri-La Hotels & Resorts, we offer tastefully designed guestrooms and suites, guests may enjoy panoramic views of Victoria Harbour in the harbour-view rooms or gaze at the University of Hong Kong and blissful greenery in the mountain-view rooms. The Hotel is well-equipped with a Club Lounge, Lobby Bar, Rooftop Pool, 24-hour Fitness Centre and the famed Café Malacca, serving authentic Malaysian and Singaporean hawker fare. Unlimited, free high-speed WiFi, mobile charging stations are some features adding to Jen’s unique stay experience.