I recently stayed at Regal Hotel and overall, I had a pleasant experience with a few areas that could be improved.
Location:
The location was incredibly convenient. The hotel is surrounded by shops, restaurants, and malls, making it easy to explore the area. One major plus was how easy it was to get a taxi right outside the hotel, especially since Uber was not working for me during my stay.
Breakfast:
The breakfast offered was quite enjoyable. There was a good variety each morning, and everything was well-cooked and fresh. I appreciated the range of options and the consistent quality during my stay.
Room (Executive Suite):
Unfortunately, I was disappointed with the executive suite. I chose it expecting a notable upgrade from the deluxe room, but that was not the case. The room was the same size and layout as the deluxe room my friend stayed in. In fact, her room was better designed and noticeably cleaner. The design of my room felt dated, and some details were subpar for an “executive” level room: the curtain was slightly broken, the sofa had visible stains, and the toilet had a yellow discoloration. I was hoping that being on the 33rd floor would mean a more spacious, modern, and luxurious room, but that was not my experience.
Service & Staff:
On a positive note, the hotel staff were exceptional. They were extremely helpful, professional, and friendly. Whether I needed help navigating the city or having an address translated into Chinese, they were quick to assist and always accommodating.
Overall:
While I was quite disappointed with the room quality, especially for the price paid for an executive suite, the location, breakfast, and outstanding service made the stay worthwhile. With a few updates to the room interiors and a clearer distinction between room categories, this could be an excellent choice for travelers.