Stanford Hillview Hotel

Stanford Hillview Hotel Reviews

Stanford Hillview Hotel

No.13-17 Observatory Road, Tsim Sha Tsui, Hong Kong, ChinaView Hotel Details
Stanford Hillview Hotel
Stanford Hillview HotelStanford Hillview HotelStanford Hillview Hotel
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Stanford Hillview Hotel Guest Reviews

4.4/5
Very Good
1762 Reviews
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.5
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All Reviews(1762)
Positive reviews(1682)
Reviews with photos/video(563)
Great location(137)
Easy to get around(63)
Comfortable bed(32)
Friendly front desk staff(26)
Stayed multiple times(21)
Poor Internet(12)
Excellent room layout(10)
Luggage delivery service(5)
Negative reviews(80)
FGTRTD
Oak
Stayed in Feb 2024
Couples
10 Reviews
5.0
/5
Outstanding
Posted on Feb 24, 2024
This stay over was only for a few hours between a flight and a train. The hotel isn't far from the train station which made it very convenient. Additionally, it is near many bars and restaurants that were open really late and we were able to get a meal at 1am after many hours of flying. There are also 7 elevens nearby, foot massage places and an ATM which is extremely important if you're needing to take a cab. The manager was kind enough to help call us a cab in the morning and the hotel itself was very clean and comfortable. I will certainly be back the next time I'm in the area.
Prince of Troy
Banyan
Stayed in Feb 2024
Business travelers
14 Reviews
4.0
/5
Very Good
Posted on Feb 21, 2024
Generally a nice hotel, the area is great, room was decent sized. I think some of the staff could have been a bit more welcoming/kind. Room cards were finicky and often didn't work. I'd return though :) Didn't see the restaurant open, and no breakfast options, also couldn't find a room service menu.
Response from Property: Thank you for visiting us and leaving your positive feedback in general. However, we apologize for the shortfall in customer service and appreciate you sharing your concern with us. Let’s assured that the team will endeavour to improve in customer engagement at all times.For the key card issue, we are thankful that you addressed it to our attention. We will share it with the management and team who continually strive to provide a seamless and positive experience for all our valued guests. With our repeated thanks for your patronage. We would love to host you again in the near future.
Haley Liu
Oak
Stayed in Dec 2023
Family
4 Reviews
5.0
/5
Outstanding
Posted on Jan 4, 2024
We stayed here on NYE for 1 night to watch the fireworks. The hotel felt very new and clean. The room was larger than expected and we had a nice big window. The location was great for us. You do need to climb some steep steps as it’s quite hilly but this wasn’t a problem for us. Plenty of food and bar options nearby.
Guest User
Oak
Stayed in Apr 2024
Couples
4 Reviews
4.5
/5
Great
Posted on May 4, 2024
Location is perfect , the building is on the hill so just a bit difficult for the luggage off and on from the taxi and the room size is ok also the renovation quite new and tidy
Jason
Oak
Stayed in Apr 2024
Couples
1 Reviews
4.7
/5
Amazing
Posted on Apr 24, 2024
The entire stay was great, no hiccup or any problems, room service was fast and efficient, will stay here again the next time I visit, the only slight minor downside is the hill, but it isn’t a big deal, just a few steps
Guest User
Oak
Stayed in Apr 2024
Family
2 Reviews
4.5
/5
Great
Posted on Apr 18, 2024
Wonderful service from concierge to Hoise keeping ,.!Stayed at Sheraton numerous times. Special thanks to check in officer and Sheraton Club staff - Me Leung and Eleven for their attentiveness and service. Comment :- Time for a periodic renovation and changing the room carpets which are getting dirtier.
Waner
Banyan
Stayed in Apr 2024
Business travelers
1 Reviews
3.7
/5
Posted on Apr 17, 2024
To whom it may concern (Trip.com.hk) Our two clients are frequent guests who have been choosing the same hotel for years. However, they commented that the hotel rate at HK$1693.45/room which have been booked at least 1 month before check-in. By comparison to the other reservation apps like *********** or agoda.com, the rate booked with Trip.com is comparatively higher. Pls take a response to our review and see a refund or discount from the hotel rate paid for this booking. Thanks! Regards, ***********************
Guest User
Oak
Stayed in Apr 2024
Couples
1 Reviews
5.0
/5
Outstanding
Posted on Apr 14, 2024
This was a beautiful hotel, the rooms were large and the beds very comfortable. It had all the amenities we needed and the bathroom was clean and stylish. I would stay here again. The location was also great, you could walk to a lot of attractions.
Sunnyw
Oak
Stayed in Sep 2023
Friends
40 Reviews
4.0
/5
Very Good
Posted on Oct 4, 2023
Excellent hotel for the price they charge, I’m a regular at this hotel, only downside is they don’t provide breakfast
Mel22
Oak
Stayed in Sep 2023
Couples
9 Reviews
5.0
/5
Outstanding
Posted on Sep 11, 2023
We have stayed in for 3 nights, exceptional and highly recommended, located strategically with easy access to the eateries, shopping and etc. The room is clean with all the necessities. Our 2nd time staying in this hotel. A very comfortable bed and pillow ,feels like my bed at home . Cozy and clean room . A supermarket right down the street , very safe and convenient. It would definitely be my choice of hotel if I happened to visit Hong Kong again. #hongkong #couple*****
Guest User
Oak
Stayed in Jan 2024
Business travelers
7 Reviews
4.0
/5
Very Good
Posted on Apr 2, 2024
Fantastic location and easy to access. Below the Hotel have few good pubs which you can really get funs.
LuisL
Oak-Double Bed
Stayed in Aug 2023
Couples
5 Reviews
2.7
/5
Posted on Aug 6, 2023
I suspect that my room has ghost within it! The TV program was lagging when I was bathing.
Philip
Pine
Stayed in Jan 2024
Family
1 Reviews
4.7
/5
Amazing
Posted on Jan 15, 2024
Overall, it's a very good, clean, and convenient hotel. Only one little suggestion for improvement is to replace the current tiny safe so that guest can store laptop instead of just iPad.
Brooklyn boys
Oak
Stayed in Jan 2024
Couples
70 Reviews
4.5
/5
Great
Posted on Jan 8, 2024
Very newly furnished and comfortable. Location was right on the doorstep of Knutsford terrace a major bar street in TST. Wide variety of restaurants and close to shopping area. Overall I enjoyed my stay at the hotel and is one of the best reasonably priced hotel in the area.
Guest User
Oak
Stayed in Jan 2024
Couples
2 Reviews
3.7
/5
Posted on Jan 29, 2024
Location at up mountain hill hard to call taxi need to walk so high with your luggage but room is very clean and service is ok