IND Hotel

Room Cleanliness: Rooms are consistently praised for their cleanliness and hygiene. They are well-maintained, with many guests noting the tidy and organized appearance. The spacious rooms, especially by Hong Kong standards, provide a comfortable stay.(based on 244 reviews)

It was a poor experience the moment when we checked in. Cigarette smell was quite strong when we first entered the room. We requested for a change in room immediately and the staff agreed in a bad manner, I was a bit pissed because it isnt my fault that the room has cigarette smell, when the hotel mentioned it was a non-smoking room. We checked into another room and the smell was even worst! I was stumbled, the smell was unbearable so I have no choice but to request to change room again. The staff was rude this time, saying the system wont allow and saying its not allowed to change rooms 2 times, he was ranting at this point because it was troublesome to change in the system. After awhile the staff still managed to change the room for me but instead of a new room, i was switched back to the original room since it has no more room left. I have no choice and asked for sparys for the smell, and he just gave me a very close to empty spray which lasted less than 10s of weak spray. I had to open the window all night and full blast aircon to kill the smell but i can still smell the smoke throughout my 2 night stay. It was not a pleasant experience, if it wasnt the smell and the staff’s attitude, it would have been a much better experience.

So nice