CNY user
February 11, 2024
I had a very disappointing stay at this guesthouse in Hong Kong. Upon arrival, we were left waiting for 20 minutes as there was no staff present. The owner was impolite and lacked basic customer service skills, making us feel unwelcome. The situation further escalated at checkout when there is no staff in attendance and they were hesitant to return our deposit, only doing so after we mentioned involving the police. I advise against staying here; it could negatively impact your Hong Kong experience