Club Wyndham Kona Hawaiian Resort

The staff at the Wyndham Kona was awesome, especially Joy, the woman who helped us make a lei. The front desk staff was very helpful. Our room smelled clean, but on closer examination the carpet needed cleaning and the area around the kitchen faucet needed attention. Probably due for a remodel. The facilities were good, but we wish there was something happening at the bar area of the pool. Our deck overlooked the pool/hot tub courtyard which was lovely, and not noisy. The grounds are nicely maintained. The only negative aspect was that we had trouble confirming our reservation. After my husband read reviews about people arriving and not having a reservation, I called the resort a number of weeks before our arrival. The woman I spoke to was very pleasant, but unable to confirm, suggesting that I call trip.com. Trip.com confirmed the reservation, and explained that they had sent a file to the resort, and the resort must not have opened it yet. I called a week later, and received the same information, so I asked trip.com to contact the resort, which they did. I believe that I made three calls to the resort and three calls to trip.com before the reservation was confirmed by Wyndham about a week before our arrival, which was a bit of a hassle, but everyone I spoke to was pleasant and tried to help. One person in a review said that they checked in late, after four I believe, and there was a problem with their reservation, but that wasn't an issue for us. We gave the resort our flight arrival time of 2:30, and they told us that we wouldn't be able to check in until 4pm, and we might as well go to Costco, which we did. Everything was fine.

We absolutely loved our condo! It had 2 bedrooms and the main suite had a jetted claw foot soaking tub, shower and double vanity, and ample space for all our clothes - there was also access to the huge balcony from the bedroom! There was a washer/dryer in the unit, which was an unexpected bonus, and the kitchen had everything you could want! The property was beautiful and very well maintained, and ohhhh, the hot tub was AMAZING! I'd definitely stay here again.

We LOVED our vacation at Club Wyndham. We traveled with another family and we are looking forward to coming back again next year!

Parking was terrible. Every night i had to hunt for Parking. Other then that the accommodations where great

We loved that this property was so perfectly located. it was in a quieter area, but so close for walking down to shops and restaurants. Our condo had an amazing view and was so close to the pool. The room was great, plenty of space for my whole family to have their own separate space and the beds were very comfortable! That’s always one of the things you worry about, is uncomfortable beds, but these were great! We had no complaints at all about this resort. We would definitely stay again!

Front desk was very friendly. Rooms were dated, couches had stains on them. The place smelled musty but we are in Hawaii, I don’t know if we can get away from that. The showers and tub had mold growing in them, so we tried to avoid the walls and didn’t dare use the tub. We asked for them to come pick up our full trash bag since they told us to do that, but no one ever came. We ended up just putting it in our room for a few days until checkout.

I loved that there weren’t any noise coming from other units & our room came fully equipped with cooking utensils, kitchen appliances & laundry and dryer .