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The Feathers Holt
4.1/593 Reviews
Having visited many other properties in the Chestnut Group and always had a very good experience I was looking forward to trying one of the more recent acquisitions for lunch with a friend and 3 small dogs. We arrived and were seated in an otherwise empty section of the restaurant so they were not busy. It took an age to be served only to be asked what we'd like to order food wise but we hadn't even been asked for our drinks order. The food arrived, which was delicious, we both had the Sea Bream. When our plates were cleared we asked for the dessert menu but half an hour later had not arrived so we went to the till to pay, not leaving a tip which is something I have never done in other of the groups properties. We were served by 3 different members of staff so there didn't seem to be any consistency in service and the young man who we had asked for the dessert menu and who took our payment almost fobbed us off by explaining how he was ”absolutely rushed off his feet”. While we were paying another customer had to come us to the till area to place their order! Thoroughly disappointed and not up to the groups normal service. Hope the Maltings when it opens will be more professionally run.

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Hotel Information for Traveller

Number of Hotels36
Number of Reviews233
Highest PriceNZD 716
Lowest PriceNZD 170
Average Price (Weekdays)NZD 379
Average Price (Weekends)NZD 376