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"Unfortunately when I got there I had to have my room changed because no one dusted any of the fixtures in a long time. When I got to my new room it was pretty much the same thing but I saw someone from housecleaning I. The hall and she came over and cleaned the fixtures on my room. That is the only issue I had with the room. Housecleaning turned down my room for me everyday, which I loved. The front desk and the staff in the lobby were great. I wish I could remember the 2 ladies at the desk that helped me with my room because they were amazing. The gentleman that worked in the lobby said hello to me everytime he saw me. Such a fine gentleman. The 2 young ladies working by the pool towel were ababsolutely the best. They need a raise. They bartender from Queens NY that worked at the Landshark was the best bartender in the whole place. Very personable, great personality, always smiling, and remembered my drink after meeting me only once. My friends were very impressed, they thought I was a regular there. Lol The restaurants in and around Margaritaville were good and we enjoyed just about every place we ate at. I can't wait to go back there. There were so many more things I wanted to do in and around the hotel. I hope the cleaning situation gets better. They need to add some cold water to the pool because it was way to warm to cool you off. I enjoyed myself and so did my friends. We will definitely be back soon with more friends. "

"There were people complaint about music the whole night …. Definitely don’t advice to rent if u wil have music"

"The location was absolutely amazing I walk down to the beach overall I had a great time, Thank you to all Hotel staff 😀 "

"The front desk was horrible they charged me twice on my debit when I gave in my credit card. I asked numerous times is this only for incidentals because I already paid for the room and they said yes. They charged me for the room again. At check out I gave them my credit card and they charged my debit. Terrible!!"

"My husband is disabled and I have to bring his big oxygen machine and scooter with us . The valet Parker’s were incredible as soon as we pulled up they had the scooter all put together and the heavy oxygen machine out of the car. It was amazing. We own side was the food for room service my chicken was very large and dry. But on the good news they didnt charge me for it they were very apologetic. Room was very clean overall great stay I would stay there again. "

"Hotel is beautiful, amenities are great and had so much fun. Service is top notch especially the bartenders at Playa Bar - Marcella was so nice"

"The room was clean, but the music subwoofer continued until the early hours and could not be resolved. The waiter was indifferent, but the management always served with a smile. The restaurant was strange that no one answered the phone, and it said it was open and closed. The breakfast area was unusually narrow and the dining experience was poor"

"After 10:00, you can find your own envelope in the black voice box at the door of the lobby. It is very close to Hollywood Beach and close to the dining street by the sea."

"The room was not clean and the room's floor was dirty. The Breakfast was very poor and the very little options were not refilled. As the options were very few, at least they should be refilled until the end of the Breakfast time. Before 10 am we could not find almost nothing. Another family that traveled with me, went to have their breakfast around 10 am and had just water , plain milk and few bagles. They asked the hotel staff if they would refill the items, and they said no. I felt bad because I was the one that invited them to stay with my family in this hotel. I am disappointed."