Rue de l'Aéroport 14, Hollogne-aux-Pierres, Liege, 4460, BelgiumView Hotel Details
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Park Inn by Radisson Liege Airport Guest Reviews
4/5
Very Good
74 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All reviews(74)
Positive reviews(37)
Reviews with photos/video(4)
Negative reviews(8)
Macgyver Law
Standard Room with Airport View
Stayed in Dec 2023
Business travelers
6 review
4.0/5
Very Good
Posted on Jan 16, 2024
Breakfast is fine. Rooms are alright too. Good for a night's stay. Recommended...
Guest User
Standard Room
Stayed in Aug 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Sep 19, 2023
Clean and good
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Guest User
Standard Room with Airport View
Stayed in Mar 2023
Family
18 review
4.0/5
Very Good
Posted on Jun 29, 2023
Similar to domestic high-end chain business hotels, there is no choice in this place
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Guest User
Standard Room
Stayed in Jul 2022
Business travelers
1 review
3.5/5
Posted on Sep 30, 2022
Hotel under construction at the moment and HS bedside lamp and very "Eco" room.
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seiwerathrichard
Stayed in Nov 2024
Other
4.0/5
Very Good
Posted on Dec 12, 2024
The hotel is very good and clean. People who need to go to the airport or to Liege can consider this hotel to stay.
Response from Property: Dear Seiwerathrichard We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Pascal Dominici General Manager Park Inn by Radisson Liège Airport Hotel
relaxee
Stayed in Aug 2024
Couples
3.0/5
Posted on Sep 18, 2024
Expected more of a radisson The staff were friendly and managed to get me some additional pillows I needed. Had to use only two of my own. Very disappointed that disabled spaces taken up by sport team trucks. Felt management could have easily left a couple of parking spaces for disabled drivers. They used the disabled spaces for bikes. No black tea available. At 7.30am! Carpets quite worn bleached stains outside the door. The shampoo bottle not fixed to wall and no holder to put my own personal shampoo on. Had to ask for water at reception rather than left in room. Understand no upgrade as premier customer as it was full of bike people. But disappointed had to request water Towels not great Restaurant was good and food lovely service efficient and friendly
Response from Property: Dear relaxee Thank you for taking the time to share your feedback from your visit to Park Inn by Radisson Liège Airport Hotel We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Liège Airport Hotel, I look forward to welcoming you back. Sincerely, Pascal General Manager Park Inn by Radisson Liège Airport Hotel
Guest User
Stayed in Feb 2024
Family
4.0/5
Very Good
Posted on Mar 1, 2024
This was our stopover Hotel in Belgium. Easy prompt check-in and everyone polite and helpful. Rooms are very good except that the shower screen was very stained at the bottom, and the extraction fan wasn't working. It is situated right next to the airport but you couldn't hear any planes landing or taking off. Ample parking, tea/coffee facilities, and a safe are in the rooms. Take a UK/EU adaptor for USB charging as there are no USB ports in the rooms. Pillows are very small.
Response from Property: Dear lightstar011, Thank you for taking the time to share your opinion during your stay in our hotel. We are delighted to read that you appreciated the speed check-in, quality of the room, the perfect sound insulation and the service provided by our staff. However, we take into consideration your comments regarding the shower, extraction fan and the pillows. We would be happy to welcome you again to our hotel. Sincerely. Pascal Dominici General Manager Hotel Park Inn by Radisson Liege Airport.
W6606AAadamt
Stayed in Jun 2024
Travel with friends
5.0/5
Outstanding
Posted on Jul 29, 2024
We recently stayed here while attending the Belgian F1 and could not fault the hotel. I am not a big drinker like the rest of my group so found myself spending most of the time in the room. Am I have to say that the bed was so comfortable,I slept from 6pm till 8am the next day,best bed I have ever slept on. Absolutely no noise from the airport. Though our safe and TV did not work,I got a little bored with being in the room for most of my trip. The restaurant was fantastic,I am a big foodie and have a massive appetite,some say I’m greedy.So I ordered the steak for starter 9/10 And ordered the meatballs for main 10/10 Both delicious. Breakfast was fantastic too. I’m cannot comment on the bar scene as I do not drink but the lads I was with said the bar area was great,lovely beer and friendly service. Though they do need more staff as the two that were on were over run.
Response from Property: Dear W6606AAadamt We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We are delighted that you pointed out the comfort of the room, the quality of the sound insulation, and the good food and service of our restaurant. However, we are sorry regarding the safe and the TV that didn't work, and I talked about it with my technical team. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Pascal Dominici General Manager. Park Inn by Radisson Liège Airport Hotel.
melissa130
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on Jun 3, 2024
What a nice hotel for a great price. First, the parking is free and the hotel is right off the highway next to the Liege airport. There is a hotel restaurant and bar that had great food and a variety of beverages. Our check-in was easy and the staff member provided us a free water. Very good elevators and a comfortable, spacious, & clean room.. The bed was super comforable. There was only one pillow per person so we requsted an additional set of pillows and they were promptly and kindly brought to our room. The air conditioning was excellent. The bathroom had several amentiies including a hair dryer, soap, shampoo, conditioner, shower cap, comb, sewing kit, and a few more items that I can't remember. We would definitely would stay here again! Wonderful stay.
Response from Property: Dear melissa130 We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Pascal Dominici General Manager Park Inn by Radisson Liège Airport Hotel.
Adventurer588856
Stayed in May 2024
Solo travelers
3.0/5
Posted on Jun 2, 2024
Every few years I need a reminder why to avoid Park Inns. This was the latest one and I'll try and remember for the next couple of years. Another off-the-shelf block with no atmosphere. Noisy (and no, not from the airport next door). Some staff struggle with any language other than French. This led to me leaving the restaurant without signing for the bill after having waited for around 20 minutes and even having walked up to the counter, only to be completely ignored. Confusion over room type and rate booked during both check-in and check-out. Positives: Quality of food in the restaurant was better than I had expected (credit where it's due!). Free parking.
Response from Property: Dear Adventurer588856 Thank you for your recent stay with us at Park Inn by Radisson Liège Airport Hotel. We sincerely appreciate that you took the time to share the feedback on your recent stay with us. We are deeply sorry to hear about the feedback and we will definitely look into improving the issues you have raised. We apologise for the shortfalls. Our team certainly looks forward to the opportunity to re-establish your trust in our standards of quality and have many more opportunities to serve you. Warm Regards, Pascal Dominici General Manager Park Inn by Radisson Liège Airport Hotel.
SISADE R
Stayed in Apr 2024
Solo travelers
5.0/5
Outstanding
Posted on May 6, 2024
Easy prompt check-in and check out even at 4 am ,everyone polite and helpful. Room was very good, confortable and clean. It is situated right next to the airport but you couldn't hear any planes landing or taking off. Ample parking, tea/coffee facilities, and a safe are in the rooms. Very pleasant when you have to take off at 6am. Very happy to have discovered and become part of the Radisson club
Response from Property: Dear Sisader, We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Pascal Dominici General Manager Park Inn by Radisson Liège Airport Hotel
Richibro
Stayed in Apr 2024
Business travelers
3.0/5
Posted on May 6, 2024
Average rooms, average breakfast. Aircon isn’t properly controllable (due to climate change policy) as i was told. First room i was in was hot and aircon didn’t make any difference.
Response from Property: Dear Richibro, Thank you for taking the time to share your feedback from your visit to Park Inn by Radisson Liège Airport Hotel. We regret that your experience did not meet your expectations. Your comments will be discussed to improve our customers' experience in the future. We look forward to welcoming you back. Sincerely, Pascal Dominici General Manager Park Inn by Radisson Liège Airport Hotel
tomaspalagyi
Stayed in Feb 2024
Business travelers
2.0/5
Posted on Mar 25, 2024
The dining experience at restaurant is currently subpar. Both the quality of food and the professionalism of our employees are lacking. The maintenance of rooms is unsatisfactory. Many pieces of equipment are broken, including non-functioning lights, and there are noticeable stains on the floor.
Response from Property: Dear tomaspalagyi, Thank you for taking the time to share your feedback from your visit to Park Inn by Radisson Liège Airport Hotel Please accept my sincere apologies for the shortfalls you encountered, as you have mentioned. We will discuss all your Comments with the Management Teams and will agree on specific actions to avoid similar issues occurring in the future. It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Park Inn by Radisson Liège Airport Hotel, I look forward to welcoming you back. We would be very happy if you would consider giving us a second chance in the future. Sincerely, Pascal Dominici General Manager Park Inn by Radisson Liège Airport Hotel
Guest User
Stayed in Feb 2024
Other
3.0/5
Posted on Mar 1, 2024
Quiet and comfortable room, Quick breakfast while waiting for the plane, but a bit too cold scrambled egs. Helpful staff. Close to the departures terminal. Good and fast connection to Brussels. I recommend and will probably use again
Response from Property: Dear 44stanc, Thank you for taking the time to share your feedback from your visit to Park Inn by Radisson Liège Airport Hotel. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors, and also the localisation of the hotel. Regarding the quality of the scramble eggs, I will informe the concerned department head to seek a prompt improvement. It will be always a pleasure to have you as our guest and on behalf of all the team at Park Inn by Radisson Liège Airport Hotel, we look forward to welcoming you back. Sincerely, Pascal Dominici General Manager Park Inn by Radisson Liège Airport Hotel.
Mobile23450543961
Stayed in Sep 2023
Solo travelers
3.0/5
Posted on Oct 22, 2023
Close to the airport, no shops or restaurants in walking distance. Rooms and bath rooms sufficiently large, Quiet, no noise from outside. No roomfridge. Room safe didn’t work, most probably battery empty. In the bathroom the sink with large cracks. The foot lever of small trash can in the bathroom didn‘t work. Has Restaurant/Brasserie with extensive menu. Food was good. All in all ok business hotel, but with some service issues.