Hotel Macondo Holbox
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1 night
1 room, 2 adults, 0 children
All properties in Holbox

Hotel Macondo Holbox

Pedro Joaquín Coldwell, C. Canane esq, Holbox, Quintana Roo 77300, Mexico
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Amenities
Wi-Fi in Public AreasFree
Front Desk with Limited Hours
Tour/Ticket Service
Concierge Service
Spanish
Public Bath
Smoking Area
Security Alarm
All amenities
Property Description
With a stay at Macondo Holbox in Isla Holbox, you'll be steps from Holbox Beach and Yum Balam Nature Reserve. This hotel is 0.1 mi (0.2 km) from Holbox Baseball Park and 0.2 mi (0.3 km) from Whale Shark Pier.
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7.6/10
Good
Cleanliness7.6
Amenities7.6
Location7.6
Service7.6
All 16 reviews
Surroundings
Landmarks: My Holbox Tours
(100m)
Landmarks: Refugio Holbox
(150m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior King Room
5

Superior King Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Cable channels
Room Details
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Standard Room, 2 Double Beds
8

Standard Room, 2 Double Beds

2 Double bed
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
Room Details
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Basic Room
2

Basic Room

1 Single bed and 1 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
Cable channels
Room Details
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Basic Double Room, 2 Double Beds
1

Basic Double Room, 2 Double Beds

2 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
Cable channels
Room Details
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Deluxe Studio
1

Deluxe Studio

1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
TV
Cable channels
Electric fan
Room Details
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Basic King Room
7

Basic King Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Cable channels
Room Details
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Guest Reviews

7.6/10
Good
16 reviews
Verified Reviews
  • Cleanliness7.6
  • Amenities7.6
  • Location7.6
  • Service7.6
Average for similar properties in Holbox
Most Mentioned
AI Summary
Guests appreciate the friendly and attentive staff, along with the excellent location near the beach and amenities, while maintaining a peaceful atmosphere.
J‍o‍r‍g‍e
January 12, 2025
The photo of pool is misleading, as it us at their OTHER location several blocks away where the pool is.
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
January 15, 2025
Below basic - feels like a Hostel Unfortunately, this hotel falls far below basic standards. We definitely overpaid for what we received—it felt more like a hostel than an actual hotel. At £130 per night, we expected a much better room. If the price had been £40-£50, it would have been more acceptable, but at this rate, it was extremely disappointing. We didn’t get the room that was advertised. The photos showed a room with two double beds, but in reality, we received a small double bed and a single bed. To make matters worse, the room was located underneath the staircase, with no natural light at all. The noise was another major issue. The hotel is situated right next to Hostel Tribu, a party hostel. Over our three-night stay, two nights were filled with loud parties and pounding bass music that continued late into the night. The one redeeming feature of this hotel is its location—very central and within a few minutes’ walking distance of the center and the beach. However, for the price, there are plenty of better options nearby. Do yourself a favor and book elsewhere.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 21, 2024
First note! The staff are 100% amazing, kind and friendly. We took room 10, this is located on the lower level at the end of the walkway. It was fortunate that with this location we didn't have passing guest traffic walking past our room, so we felt like we were in a private area. The staff area was very close to us but we really didn't mind because we didn't meet a staff person we didn't like. The rooms are cleaned daily to a high standard, with coffee left for the morning pot. We had to go buy water to make the coffee, but the tienda was not too far away to buy supplies. The location could not be more amazing, only half a block to the beach, we could see the ocean when we stepped out from the lobby. I must mention, this hotel is located very close to town, and is immediately in front of a hostel with a bar (located on the next street), the bar had music every night until midnight or just after. At the weekend the hotel is very full and noisy...why, because the stairs to go up to the higher rooms are directly behind Room 10. We could hear very loudly the transition of other guests and kids going up and down the stairs, sometimes for hours! The room above us, Number 11, was noisy, two times we had to request they stop walking and walking and walking across their room and moving furniture. the noise from this was incredible. Also, if you are allergic to pets this place is pet friendly. A room close to us had three large dogs staying with their owners, they left them alone at night to bark in the room until they returned. The hotel only has one hairdryer to share will all the guests, so it has to be returned to the front desk after use. Clothes quickly got damp and did not dry very fast, not at all in the room, we put some things outside to dry but they did not dry completely. Overall, our stay was good, we were located close to all we needed in Holbox, the only issue was the noise, and music from neighbors and other guests. Note: there is a lot of walking in Holbox on uneven streets and sidewalks, we constantly saw people walking to different areas of the beaches to the East and the West, honestly I got a little tired of the walking and the uneven streets. Don't wear shoes you value they will be destroyed walking around. Strong flip flops or sandals are advisable.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 10, 2023
Absolutely avoid ! We booked the hotel after checking it out on instagram / Airbnb - the photos are nothing like rooms. The rooms are small and dark, with very little windows. Most of the day there is no hot water, and no wifi in rooms. No new towels / sheets, the towels have holes in them. When we checked in all we saw are other people trying to switch rooms or ask for refund and leave. The windows in the rooms have no locks.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 27, 2023
- The room has an impressive musty smell - The service was very bad and disrespectful, they wanted to charge us more for a tour. - The mattress in the room sank and the pillows were very bad. It's obvious that they haven't changed the linen in a while. - Out of five light bulbs, only one worked and they told us that they could not solve the problem - The air conditioning did not cool. - It did not have a hair dryer (which is a minor detail) compared to the rest. I do not recommend this hotel at all, it is not worth the price they publish
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
From the outside, the hotel is typical, local and a 2-minute walk from the water. It is slightly out of the center and that's a good thing, because in Holbox, all day long there are the sounds of Golf car engines, it's incessant. However there is a restaurant above the hotel + music so don't expect to sleep before 1am... The single double rooms are on the ground floor without any view of the outside so very dark and with the incessant passage of other customers and those of the restaurant. These rooms need to be refreshed... The rooms on the 1st floor have a small balcony so be careful the photos with beautiful terrace only concern 2 rooms.. Considering the price, offering breakfast would really be a minimum
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 18, 2025
L'hotel è in stile isolano, con nessuno spazio comune al chiuso e camere su una struttura di legno a due piani. La prima camera assegnata era molto piccola, e con l'alluvione che ha colpito l'isola non è stato più possibile usare il bagno, quindi ci è stata assegnata un'altra camera, decisamente più grande e confortevole. Per questo motivo, e per la gentilezza genuina del personale, mi sento di consigliarlo.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 13, 2024
ES UNA ESTAFA Buenas tardes hicimos una reserva que estaba pagada con 15 días de antelación, al llegar al alojamiento reservado, ( se pusieron previamente en contacto por washap diciéndonos la dirección donde teníamos que acudir y lo tenemos todo documentado ) llegamos y nos dimos cuenta que no es el mismo alojamiento que reservamos, ya que donde te citan que es otro de su misma cadena vale casi 3 veces menos. Quisieron darnos a entender que el otro hotel estaba fuera de servicio con una planta inundada y de ahí la reubicación, MENTIRA ya que fuimos hablar con la gerente al hotel donde SI realizamos la reserva, de manera indiferente nos atendió y sin darnos ninguna soluciónclara, ya que la única que ofreció era quedarnos en el otro hotel, dijo que no podía hacer nada debido a que la culpa es de Booking. Conclusión a las 10 de la noche en la calle sin hotel siendo nuestra luna de miel y estando reservado con bastante antelación. Solicitamos el reembolso y poder poner una queja formal, ya que están estafando a muchos clientes los cuales también estaban quejándose, ya están las agencias avisadas para que ningún turista Español vuelva a pasar por lo mismo.
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Services & Amenities

More Amenities
Internet
Front desk services
Languages spoken
Health & wellness
Public areas
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–22:30
Check-out: 07:00–11:00

Front desk hours: [Mon-Sun]07:00–23:00

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Pets
Pets are allowedAdditional charge
Fee: MXN$500 (approx. NZD 45.49) per pet per stay

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Number of Rooms: 39
Phone:+52-9988458660
With a stay at Macondo Holbox in Isla Holbox, you'll be steps from Holbox Beach and Yum Balam Nature Reserve. This hotel is 0.1 mi (0.2 km) from Holbox Baseball Park and 0.2 mi (0.3 km) from Whale Shark Pier.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.

The front desk is staffed during limited hours.

Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include desks and ceiling fans, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at Hotel Macondo Holbox?

The check-in time at Hotel Macondo Holbox is 15:00-22:30 and the check-out time is 11:00.

Are pets allowed at Hotel Macondo Holbox?

Yes, Hotel Macondo Holbox is a pet-friendly hotel, but it is best to call ahead to confirm.

How much does it cost to stay at Hotel Macondo Holbox?

Prices at Hotel Macondo Holbox are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the cancellation policy for Hotel Macondo Holbox?

The cancellation policy for Hotel Macondo Holbox varies depending on the type of room and booking conditions.

About This Property

Average Price FromNZD102
Hotel Star Rating3