Hotel Macondo Holbox
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Holbox
Hotel Macondo Holbox
Pedro Joaquín Coldwell, C. Canane esq, Holbox, Quintana Roo 77300, Mexico
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With a stay at Macondo Holbox in Isla Holbox, you'll be steps from Holbox Beach and Holbox Baseball Park. This hotel is 0.2 mi (0.3 km) from Whale Shark Pier and 0.2 mi (0.3 km) from Holbox Letters.Show More
We Price Match
Amenities
Wi-Fi in Public AreasFree
Tour/Ticket Service
Concierge Service
Front Desk with Limited Hours
Spanish
Public Bath
Smoking Area
First Aid Services
All Amenities
Property Description
With a stay at Macondo Holbox in Isla Holbox, you'll be steps from Holbox Beach and Holbox Baseball Park. This hotel is 0.2 mi (0.3 km) from Whale Shark Pier and 0.2 mi (0.3 km) from Holbox Letters.
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3.8/5
GoodCleanliness3.8
Amenities3.8
Location3.8
Service3.8
All 15 Reviews
Surroundings
Landmarks: Kukulkite - Holbox Kitesurf School
(<100m)
Landmarks: My Holbox Tours
(100m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Superior King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Cable channels
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7
Standard Room, 2 Double Beds
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
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2
Basic Room
1 Single bed and 1 Double bed
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
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1
Basic Double Room, 2 Double Beds
2 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
Cable channels
Check Availability
6
Traditional Room, 1 King Bed
1 King bed
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
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Guest Reviews
3.8/5
Good
15 reviews
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location3.8
- Service3.8
Average for similar properties in Holbox
Guest User
January 21, 2024
First note! The staff are 100% amazing, kind and friendly. We took room 10, this is located on the lower level at the end of the walkway. It was fortunate that with this location we didn't have passing guest traffic walking past our room, so we felt like we were in a private area. The staff area was very close to us but we really didn't mind because we didn't meet a staff person we didn't like. The rooms are cleaned daily to a high standard, with coffee left for the morning pot. We had to go buy water to make the coffee, but the tienda was not too far away to buy supplies. The location could not be more amazing, only half a block to the beach, we could see the ocean when we stepped out from the lobby. I must mention, this hotel is located very close to town, and is immediately in front of a hostel with a bar (located on the next street), the bar had music every night until midnight or just after. At the weekend the hotel is very full and noisy...why, because the stairs to go up to the higher rooms are directly behind Room 10. We could hear very loudly the transition of other guests and kids going up and down the stairs, sometimes for hours! The room above us, Number 11, was noisy, two times we had to request they stop walking and walking and walking across their room and moving furniture. the noise from this was incredible. Also, if you are allergic to pets this place is pet friendly. A room close to us had three large dogs staying with their owners, they left them alone at night to bark in the room until they returned. The hotel only has one hairdryer to share will all the guests, so it has to be returned to the front desk after use. Clothes quickly got damp and did not dry very fast, not at all in the room, we put some things outside to dry but they did not dry completely. Overall, our stay was good, we were located close to all we needed in Holbox, the only issue was the noise, and music from neighbors and other guests. Note: there is a lot of walking in Holbox on uneven streets and sidewalks, we constantly saw people walking to different areas of the beaches to the East and the West, honestly I got a little tired of the walking and the uneven streets. Don't wear shoes you value they will be destroyed walking around. Strong flip flops or sandals are advisable.
Guest User
April 10, 2023
Absolutely avoid ! We booked the hotel after checking it out on instagram / Airbnb - the photos are nothing like rooms. The rooms are small and dark, with very little windows. Most of the day there is no hot water, and no wifi in rooms. No new towels / sheets, the towels have holes in them. When we checked in all we saw are other people trying to switch rooms or ask for refund and leave. The windows in the rooms have no locks.
Guest User
February 27, 2023
- The room has an impressive musty smell - The service was very bad and disrespectful, they wanted to charge us more for a tour. - The mattress in the room sank and the pillows were very bad. It's obvious that they haven't changed the linen in a while. - Out of five light bulbs, only one worked and they told us that they could not solve the problem - The air conditioning did not cool. - It did not have a hair dryer (which is a minor detail) compared to the rest. I do not recommend this hotel at all, it is not worth the price they publish
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Guest User
January 31, 2023
From the outside, the hotel is typical, local and a 2-minute walk from the water. It is slightly out of the center and that's a good thing, because in Holbox, all day long there are the sounds of Golf car engines, it's incessant. However there is a restaurant above the hotel + music so don't expect to sleep before 1am... The single double rooms are on the ground floor without any view of the outside so very dark and with the incessant passage of other customers and those of the restaurant. These rooms need to be refreshed... The rooms on the 1st floor have a small balcony so be careful the photos with beautiful terrace only concern 2 rooms.. Considering the price, offering breakfast would really be a minimum
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Guest User
January 18, 2025
L'hotel è in stile isolano, con nessuno spazio comune al chiuso e camere su una struttura di legno a due piani. La prima camera assegnata era molto piccola, e con l'alluvione che ha colpito l'isola non è stato più possibile usare il bagno, quindi ci è stata assegnata un'altra camera, decisamente più grande e confortevole. Per questo motivo, e per la gentilezza genuina del personale, mi sento di consigliarlo.
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Guest User
September 13, 2024
ES UNA ESTAFA Buenas tardes hicimos una reserva que estaba pagada con 15 días de antelación, al llegar al alojamiento reservado, ( se pusieron previamente en contacto por washap diciéndonos la dirección donde teníamos que acudir y lo tenemos todo documentado ) llegamos y nos dimos cuenta que no es el mismo alojamiento que reservamos, ya que donde te citan que es otro de su misma cadena vale casi 3 veces menos. Quisieron darnos a entender que el otro hotel estaba fuera de servicio con una planta inundada y de ahí la reubicación, MENTIRA ya que fuimos hablar con la gerente al hotel donde SI realizamos la reserva, de manera indiferente nos atendió y sin darnos ninguna soluciónclara, ya que la única que ofreció era quedarnos en el otro hotel, dijo que no podía hacer nada debido a que la culpa es de Booking. Conclusión a las 10 de la noche en la calle sin hotel siendo nuestra luna de miel y estando reservado con bastante antelación. Solicitamos el reembolso y poder poner una queja formal, ya que están estafando a muchos clientes los cuales también estaban quejándose, ya están las agencias avisadas para que ningún turista Español vuelva a pasar por lo mismo.
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Guest User
July 16, 2023
Mi mejor amiga y yo nos quedamos 4 noches aquí. Todo el staff es maravilloso. En especial Isa la recepcionista de noche. Nos dio la mejor atención. Melu también es súper atenta y servicial. El hotel está súper bien ubicado. Y si, hay mucho ruido en la noche por el bar que está en la parte de atrás, pero termina a la misma hora que te vas a dormir si vas de fiesta a Holbox. Los cuartos están limpios y lindos. Si lo recomiendo.
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Guest User
May 10, 2023
Desde el momento de la llegada te puedes dar cuenta del "servicio al huésped" pues no había nadie en la recepción y tuvimos que esperar como 15 min qué alguien apareciera. -El servicio de la recepcionista Paola deja mucho que desear, para todo lo que pidas es un NO. - Pésima información proporcionada por parte de la misma recepcionista referente al "convenio" para tomar desayuno en el Club de Playa ZOMAY. Ella comento que el costo real era de $350 mxn y que por ser huéspedes de MACONDO costaba $250 con derecho a quedarte en el Beach Club todo el día... Guess what?! MENTIRA. El precio es el mismo $250 mxn y tienes que pagar consumo extra de $600 mxn por persona para estar en el Beach Club ZOMAY. Pesimaaa información -El segundo día se quedo sin agua y luz la mitad de la isla: nadie nos avisó hasta que vimos que el AC ya estaba apagado, todo el día no nos pudimos bañar y tuvimos que buscar en cada restaurante un baño "decente". - Limpieza por "encimita" las toallas no fueron reemplazadas porque no las pusimos en el suelo (información que nunca fue proporcionada y no hay información en la habitación) las tazas sucias y sábanas manchadas de sangre. -No tiene secadora, mini fridge, plancha y la cafetera sucia por todos lados. -Otra información falsa proporcionada por la recepcionista al momento de hacer la reserva es que teníamos "vista parcial al mar".... Ok solo vi un árbol - Excelente ubicación, muy cerca del mar y habitación amplia es lo único bueno que rescato de esta estancia. - No lo recomiendo pues no hay relación calidad/precio.
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Guest User
February 25, 2023
Lo bueno es que la habitación era bastante amplia, fresca y cómoda, con dos camas grandes, tenían toallas extras para ir a la playa. Tiene muy buena ubicación cerca del centro y de la playa. Lo que me eché de menos es que no dan desayuno. Y definitivamente me incomodó que cuando nos íbamos fueron a revisar la habitación antes de darnos el pase de salida.
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Services & Amenities
Most Popular Amenities
Wi-Fi in Public Areas
Free
More Amenities
Internet
Wi-Fi in Public Areas
Free
Front Desk Services
Tour/Ticket Service
Concierge Service
Front Desk with Limited Hours
Languages Spoken
Spanish
Health & Wellness
Public Bath
Public Areas
Smoking Area
Safety & Security
First Aid Services
First-Aid Kit
Fire Extinguisher
CCTV In Public Areas
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 10:30–11:00
Front desk hours: [Mon-Sun]07:00–23:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Pets
Pets are allowedAdditional charge
Fee: MXN$500 (approx. NZD 42.28) per pet per stay
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Number of Rooms: 20
With a stay at Macondo Holbox in Isla Holbox, you'll be steps from Holbox Beach and Holbox Baseball Park. This hotel is 0.2 mi (0.3 km) from Whale Shark Pier and 0.2 mi (0.3 km) from Holbox Letters.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
The front desk is staffed during limited hours.
Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and ceiling fans, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
The front desk is staffed during limited hours.
Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and ceiling fans, and housekeeping is provided daily.