Gaosulaomo
March 22, 2024
Facilities: The facilities are very new. It can be seen that the new store is good in all aspects.
Hygiene: Generally OK, no obvious dirt was found.
Environment: It is relatively close to Hohhot East Station and Baita Airport. There are not many restaurants around. You have to go two or three kilometers away to find one. The environment inside the store is quite satisfactory.
Service: This needs to be emphasized. 1. After entering the store, the front desk asked to check which room type I booked on my mobile phone and confirm how many breakfasts there are. I said 4 and still didn’t believe it. I honestly handed my mobile phone to the front desk to confirm before I felt relieved. Can’t you check it on your computer? Or is the website developed by Ctrip too lame? 2. After checking in and preparing to enter the elevator, I remembered that the room type I booked from Ctrip came with afternoon tea and Inner Mongolia specialty souvenirs. I asked you to give them. Although the things are not valuable, you won’t give them to me if I don’t ask you, right? Then Ctrip should stop playing these meaningless advertisements to attract customers. I treat Ctrip as a brother, and Ctrip is playing tricks with me😅. 3. I asked for dental floss at the front desk in the afternoon. The front desk told me that I could get toothpicks when I went to the restaurant the next morning. There was no dental floss. I remember that many hotels under Huazhu Club would prepare dental floss at the front desk, or only the Four Seasons Hotel has this service? 4. The room was very hot at night. I called the front desk to report it. The front desk said that they would arrange for a master to come and lower the temperature of the floor heating. I waited for a whole night but no one came to deal with it. Finally, I turned on the cooling and slept for a night before it was not too hot. 5. The shower water is not hot. The faucet is turned to the maximum, but it is still warm. It may be because the room is hot. The water will not be cold after taking a shower? 6. Finally, I want to mention something unimportant. The oranges at the front desk are unlimited and free. Customers can take them as they like. This is worthy of praise, but some orange peels are beginning to dehydrate and wrinkle. It is recommended to increase the frequency of fruit renewal to reach a higher level. Finally, a suggestion is that the hotel's airport shuttle service runs every 2 hours. In fact, it is not far away. It takes 7 minutes to get there. It can run every half an hour. It is really for the sake of customers.
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