Sheraton Hohhot Hotel

Sheraton Hohhot Hotel Reviews

Sheraton Hohhot Hotel

No. 5 Yingbin North Road, Xincheng District, Hohhot, Inner Mongolia, 010010, ChinaView Hotel Details
Sheraton Hohhot Hotel
Sheraton Hohhot HotelSheraton Hohhot HotelSheraton Hohhot Hotel
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Sheraton Hohhot Hotel Guest Reviews

4.5/5
Good
998 review
Verified reviews
Location4.6
Amenities4.5
Service4.4
Cleanliness4.6
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All Reviews(998)
Positive reviews(949)
Reviews with photos/video(135)
Friendly front desk staff(116)
Easy to get around(55)
Perfect for kids(28)
Tasty food(22)
Located downtown(17)
Great swimming pool(13)
Has facilities for children(6)
Delicious buffet(6)
Negative reviews(49)
Lorena R
Deluxe Twin Room
Stayed in 2024年5月
Family
6 review
4.5/5
Great
Posted on 2024年6月10日
Quite ok room for a family of 4. The hotel location is not very far from the center. The personnel was nice and the breakfast was good with a range of different types of food.
Tollitt
Deluxe Twin Room
Stayed in 2023年1月
Family
4 review
3.7/5
Posted on 2023年1月30日
We had a few problems at the beginning of the stay. The swimming pool was closed which was disappointing. However, Jack the manager was very supportive and helped us to enjoy the rest of our stay. The overall state of the hotel i.e. bedroom was of a very good quality. However, we had to move to another bedroom due to the strong smell of cigarette smoke filtering in through the air conditioning unit which was very bad. Unfortunately, this happened again in the new hotel bedroom. Overall, we enjoyed our stay and the hotel staff were very accommodating. However, the hotel really need to be stricter on the cigarette smoking policy. I understand that many people smoke in China but this is the 'Sheraton' brand. If people are being allowed to smoke in the hotel restaurant (which we had to endure) and in the bedrooms which affects other guests, this is quite bad.
AndrewD
Deluxe Double Room
Stayed in 2022年12月
Solo travelers
61 review
4.0/5
Very Good
Posted on 2023年1月6日
The hotel was nice and the staff were friendly and helpful
Professor Harlan
Deluxe Double Room
Stayed in 2022年7月
Couples
26 review
4.2/5
Very Good
Posted on 2022年7月25日
The hotel was a very convenient location, not far from many different places we wanted to visit. The room was very clean and comfortable. The breakfast at the hotel was excellent, a good variety of things to eat, typical Chinese and Western but also some very good local specialties. The only issue is with the people working the front door. The service was inconsistent, when we are the doorman was too busy having a smoke and we had trouble getting our luggage in. Other times the person at the door was helpful.
Munkhjargal
Deluxe Twin Room
Stayed in 2024年1月
Family
3 review
4.7/5
Amazing
Posted on 2024年1月15日
Nice to stay
Daria_Ren
Premier Queen Room
Stayed in 2021年9月
Family
24 review
4.7/5
Amazing
Posted on 2021年9月22日
The hotel facilities are not very modern but the location is convenient, city center but in quite surroundings. The breakfast is rather basic (maybe not the one you would expect in a 5 star hotel), but the room price is also much lower than in most of 5 star hotel. The service in the lobby bar was nice, several staff members speak English.
Response from Property: Dear Guest,Thanks for your reservation.Sheraton Hohhot Hotel is committed to providing the highest standards of service . In our pursuit of excellence, we would appreciate it if you could give us some advices. We thank you for your support and hope that you have a pleasant stay.Yours sincerely,
Guest User
Deluxe Double Room
Stayed in 2021年7月
Solo travelers
4 review
4.5/5
Great
Posted on 2021年7月29日
I have spent two nights at the Sheraton and would certainly stay there again if I ever come back to Hohhot. The reception staff was very friendly, helpful and welcoming and spoke good English. The rooms are well sized and clean and the breakfast buffet has a good variety of Chinese and Western food items. All in all, I had a pleasant stay.
Response from Property: Dear guests,First of all, thank you for choosing Sheraton Hohhot hotel and leaving us so many detail feedback.Thank you for your trust and support to Sheraton Hohhot hotel, we will continue to improve the quality of service, so that sheraton Hohhot hotel will become the most comfortable harbor for your travel.Thank you again for sharing your stay with us. I hope we can meet you at Sheraton Hohhot in the near future.
Guest User
Deluxe Double Room
Stayed in 2021年7月
Friends
3 review
5.0/5
Outstanding
Posted on 2021年7月19日
Fantastic hotel and a very special thanks to Henry who opened up the main bar for us to watch the Euros final at 3am! Very good service and friendly staff!
Response from Property: Dear guests,First of all, thank you for choosing Sheraton Hohhot hotel and leaving us so many detail feedback.Thank you for your trust and support to Sheraton Hohhot hotel, we will continue to improve the quality of service, so that sheraton Hohhot hotel will become the most comfortable harbor for your travel.Thank you again for sharing your stay with us. I hope we can meet you at Sheraton Hohhot in the near future.
Schuessler
Deluxe Double Room
Stayed in 2021年7月
Friends
5 review
5.0/5
Outstanding
Posted on 2021年7月20日
Great hotel in a great location. WIlliam in the hotel's management team was very helpful and kind.
Response from Property: Dear guests,First of all, thank you for choosing Sheraton Hohhot hotel and leaving us so many detail feedback.Thank you for your trust and support to Sheraton Hohhot hotel, we will continue to improve the quality of service, so that sheraton Hohhot hotel will become the most comfortable harbor for your travel.Thank you again for sharing your stay with us. I hope we can meet you at Sheraton Hohhot in the near future.
Guest User
Deluxe Double Room
Stayed in 2021年7月
Solo travelers
2 review
3.7/5
Posted on 2021年9月3日
good amenities, gyms and swimming pool
Response from Property: Dear Guest, Thanks for your reservation. Sheraton Hohhot Hotel is committed to providing the highest standards of service . In our pursuit of excellence, we would appreciate it if you could give us some advices. We thank you for your support and hope that you have a pleasant stay. Yours sincerely,
Guest User
Deluxe Double Room
Stayed in 2024年6月
Other
1 review
5.0/5
Outstanding
Posted on 2024年6月26日
Facilities: Complete facilities, five-star hotel, fully equipped! Hygiene: Good hygiene, very clean, and careful cleaning. Environment: Great environment, good location, convenient to go anywhere. Service: The service is great, and I would like to highlight Mr. Albert Liu, who is thoughtful and patient! Thank you very much! This strange city is full of human touch. Let foreign tourists re-examine Hohhot!
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Guest User
Deluxe Twin Room
Stayed in 2024年6月
Business travelers
4 review
5.0/5
Outstanding
Posted on 2024年6月28日
The hotel has convenient transportation, complete facilities and equipment, a good environment, and is very clean. Especially Albert Liu, the service is first-class and very good. He called us before we checked in and sent us a little camel. Thank you very much and I will stay here again next time.
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Guest User
Deluxe Double Room
Stayed in 2024年6月
Friends
2 review
5.0/5
Outstanding
Posted on 2024年6月23日
I arrived at the Hohhot Sheraton Hotel yesterday. The hotel butler Albert Liu arranged an essential oil massage experience for me, which helped me relax from the fatigue of the journey. The hotel environment and hygiene are as good as ever. I hope to stay here again next time.
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Guest User
Deluxe Double Room
Stayed in 2024年6月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2024年6月16日
The hotel is located in the central area, close to Hohhot Station and Hohhot Museum, and convenient to other places. The room is clean and quiet, the swimming pool is nice, there are many types of breakfast, and the yogurt is especially delicious. Albert Liu asked me about my arrival time and needs, arranged the room in advance, and recommended nearby delicacies. Give me a 👍
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Guest User
Deluxe Twin Room
Stayed in 2024年6月
Family
1 review
5.0/5
Outstanding
Posted on 2024年6月15日
The room was very clean. The butler Albert not only prepared thoughtful gifts for the children, but also reminded us of many things to do in the future.
Original TextTranslated by Google