Meidu Hotel

The electric curtains in room number 1510 automatically open and close every 30 to 40 minutes. At first, I thought I had encountered it, but after several tests, there was indeed a problem. Because the check-in time was late, I thought I would contact the front desk to solve the problem early in the morning, so I didn't sleep much. Until I contacted the front desk at 5.6 in the morning, a waiter came, came in, closed the curtains, and said she could go to sleep without asking what the question was. It took me a long time to explain, and I asked her to observe in the room for about 20 minutes. The curtain issue came up again. She said she would contact the engineering department to come over, and she left. Before leaving, I asked: "It's so early, will it take some time for the engineering department to come over?" She said it would be soon. I waited for about 10 minutes, contacted the front desk, and asked that I didn't need to come over for repairs, because there were other people in the room, and I didn't know how long it would take for repairs to be done, so I'd better rest as much as possible. As a result, the front desk did not notify the waiter after agreeing, so the waiter kept sending WeChat messages to their group in the corridor, without muting the phone, and the phone kept ringing. After another 20 minutes or so, someone from the engineering department came over and went straight into the house to start repairs. There was still someone lying on the bed, and I thought about it. After getting rid of them, I just wanted to go to sleep. I got up at 10 o'clock to check out. I was in a hurry to leave. I asked the hotel for a refund through Ctrip, but the communication was ineffective. I didn’t want to leave a bad review, but I really had no choice. I didn’t take any videos or photos because it took too long to wait for the curtains. Finally, I hope the hotel will check its facilities regularly so as not to cause the same or other inconveniences to guests again!

The environment is not good, the service is not good

The room is clean, the transportation is convenient, the staff is very friendly, and the customer service housekeeper Bi Fujie is very nice~ The room manager is also very enthusiastic, highly recommended~

The room was cold, the facilities were old, and the mattress felt like it was falling apart. Anyway, it’s just uncomfortable to live there. It's really time to upgrade.

I chose Meidu for this trip to Hohhot. The room is not big, but the bedding is very comfortable. The hotel environment is clean and tidy. Xiao Zhang has attentive service. When traveling with children, I asked for children's toiletries from the front desk. The response was quick and the hotel also helped with parking. Problem, I chose to participate in the one-day desert itinerary of the hotel-cooperated Desert Scenery Travel Agency. There was a problem in the middle. The staff of the Desert Scenery Travel Agency had a very good attitude and did not run away from problems. From the tour guide to the employees and managers, they actively communicated and made the originally imperfect itinerary better. Less regret. If you have any travel problems, the manager of Meidu Li Ruixue also actively helps with communication and coordination. After check-out, there are also staff to follow up to inquire about the experience and correction suggestions. The overall experience is very good and I am very satisfied with my stay! If I come to Hohhot next time, I will choose Meidu again.

I was quite dissatisfied with the hotel I stayed at during my trip on November 1. I was placed on the 12th floor when I checked in. At that time, I didn’t feel that the room temperature was abnormal. When I came back from playing at night, I found that the room was stuffy. I turned on the air conditioner and there was no cooling. I always thought that I needed to wait. Unexpectedly, it was getting hotter and hotter. I am fat and very afraid of heat. I immediately contacted the floor steward. The promised attentive service was not provided. I was asked to contact the front desk. The front desk had no solution other than apologizing. At this time, I was already sweating uncomfortably. , until I got angry, the front desk asked the manager on duty to solve the problem, and directly arranged to change the room to the 14th floor. Can you imagine how embarrassed we were at that time, from beginning to end, the good housekeeper of the hotel never showed up, only the man After the manager ran around, I very much recognized his attitude in solving the problem. Later, when I looked through the reservation records, I found that it was written above the 14th floor. I highly doubted that the hotel knew that the air conditioner on the 12th floor was broken and was still selling it. This is blatantly deceiving consumers.

The house smells very bad, and although the attitude is very good, the level of service awareness is still very poor. But the people in Hohhot are quite nice.

The room is too cold!

The waiter who got off the bus and took the luggage stood by and watched. The temperature checkers at the door were expressionless, and the check-in staff were indifferent. These all need to be trained and improved. The rooms are small and the breakfast is simple. It is not worth the value at all. It has no advantages except being closer to the airport. It is not recommended!