Guest User
August 17, 2024
The service throughout the hotel is very poor! ! ! After I arrived at the hotel on the first day, I used the towel provided by the hotel. I accidentally put it on my suitcase and got a little dirt on it. When we were visiting the attractions at noon on the second day, the hotel front desk called and said that the towel was dirty and could not be washed. , a compensation of 20 yuan is required. As a result, when I returned to the hotel and gently washed it with water, it was clean. I went to the front desk, and they told me that it was a matter that was on duty in the morning and they couldn't control it. I asked them to contact the hotel's leadership. The person at the front desk said: Their leader was off work. When I returned to the room again, I checked the various things provided by the hotel. There were two bottles of water and yogurt less than the first day. I called the front desk to ask, and the front desk told me that the hotel only provided 4 bottles of water and two boxes on the first day. Yogurt, only two bottles of water and nothing else were provided the next day. And the attitude is very bad! When there is a problem, they blame each other and no one comes forward to solve the problem. Therefore, I want to tell my friends who read this comment that they must not book a hotel in Hohhot! Their hotel only considers its own interests and does not care about the interests of its guests!
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