Juzi1226
December 26, 2024
A particularly bad check-in experience, with poor software and poor hardware. I first checked into a room on the 9th floor. The air conditioner was cold all night. The water retaining strip in the shower room was too low and the water overflowed and flowed along the corners. When I got to the sleeping area, the operation panels at the entrance and bedside were too complicated. Even though I locked the safety lock, at about nine o'clock in the morning, a waiter who was not the housekeeper swiped her card to enter the room. I asked her what she was doing, and he said They thought I was checking out, said a bunch of illogical words, closed the door and left. Because of the cold wind, I changed rooms after my extended stay. Before checking out, I swiped my room card at the front desk to get my luggage. I went back and forth to the guest room lobby twice, but the room card could not be used to enter the door normally. I want to know how the brand can accept the opening of a team with substandard hardware and unprofessional services?
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