Anh Thien Sai Gon Central Hotel - District 1

*********** the girl at the front desk left me high and dry cancelled my booking the night before didn’t tell me until I got up in the morning and here I am on a Saturday morning raining and said that I had no booking for this hotel and yet took my money *********** ***********, and she did it with a smirk when I explained to her. Leave me high and dry without a room, especially on a Saturday where everything is booked out. Just remember we are sheep that’s how they treat you 

If I could rate it 0 stars I would. Do not stay here! The pictures shown on trip do not reflect the dirty, unhygienic state that this hotel is in. The stairs heading up to the room are dirty, broken and covered in dust, and there were two dirty rags on the steps. Inside the room, there were cobwebs near the ceiling, stains and marks on the walls, bathroom was filthy (featuring a big cockroach), the blanket on the bed had no cover on it (very unhygienic) and was stained. There was a part of the floating floor that not connected and we slipped on it as it presented a trip hazard. The shower did not have a curtain and so water got all over the bathroom when we showered. It also had stains in the tub. We were not given fresh towels or toilet paper after our first night - apparently they only give you fresh linen every 2 days- something not explained to us on check in. When we tried to get some assistance the front desk was empty and I ended up standing next to the front desk and calling them repeatedly on my phone before someone appeared after 10minutes. We informed them of the dirty state of the room and asked for a refund for the rest of our stay. This was denied. Throughout the night other guests had their door open and were screaming super loudly. The hotel staff did nothing to stop this. The next day we decided to check out early, again offered no refund/compensation. Do yourself a favour and do not stay here!! Avoid at all costs.