Pinglegeguo
April 27, 2025
Don't book a special offer room. This is a chain hotel. There were no rooms at the location we booked, so they asked us to go to another one of theirs, and we agreed. It's difficult to communicate in a foreign country, but we agreed. When we got to the hotel, they said the room was not cleaned yet. We left our luggage at the front desk and went out. When we came back to the room in the evening, we were shocked. One is in the basement with no windows, and the other is in the elevator shaft on the top floor, next to the distribution room and the noise is extremely loud. After negotiating with the front desk, we added 150,000 Vietnamese dong to change the room. All in all, the experience was very poor, but the front desk service was very good!
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