Guest User
November 12, 2023
There was some trouble when I entered the room. I'm sorry for the hotel manager's unprofessional attitude. When I checked in to my room, they told me they would come out to pick me up, but I had to wait for more than an hour. At 11:30 p.m., they called back again. Then they subscribed and I was quite annoyed. However, everything was resolved satisfactorily. The plus point of this hotel is that the security guard and his wife are very friendly. Special thanks to the customer service of Trip Nam, named Trung, who helped me very much. The last thing I want to say to Trip is that you should choose hotels and seriously cooperate with them so that customers can enjoy the best service. Thank you!
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