Hilton Saigon

I recently stayed at the Hilton Saigon in District 1 and was thoroughly impressed. I chose an Executive Room with a view of the Saigon River, which was breathtaking. The room’s design, cleanliness, and spaciousness were exactly what I expect from Hilton’s classic excellence. The breakfast was delightful, offering a wide variety of options. Additionally, we needed something in the room and called the reception. Within 5 minutes, the staff arrived and resolved the issue promptly. This level of efficiency is rare, even in many 5-star hotels, where delays often occur. Hilton once again proved its iconic standard in this regard. The hotel is also very centrally located. Most historical sites are within walking distance, making it incredibly convenient for exploring the city. I only stayed for one night, but the experience was exceptional. I wish all hotels maintained this standard. I rate my stay 5 out of 5. Perfect for posting now! Let me know if anything else comes to mind.

Booked a room for our anniversary and the New Year firework view. Everything was amazing! The hotel even gave us a nice little surprise for our anniversary.

Staff are experienced Maintain cleanliness Rooms cleaned well for our stay daily Thank you to all Staff

Booked a king room with city view and was given a room with a red building , was told that this is the king room . I was unhappy , made a complaint and the front desk manager(31OCT at 230pm) was not friendly but agree to a change, but always told to give them an hour to prepare the room. So the check in was delayed to 330. But when we went back around 5pm, they gave us the same room lower floor with the same view. Made a complaint again and the duty manager of the hotel came down very quickly like 10mins and agree to help us change to hotel Room with a city view which is the second picture . The front desk manager Anna who toolemovee the unfriendly colleague was good and make very good effort the assist me and update me on the room change. The manager of the night was effective and made the change for us . Overall average experience because given the incorrect allocation of room due to non alignment of room description between Hilton and trip.com

I recently stayed at the Hilton Saigon Hotel during a business trip, and I couldn’t be more pleased with my experience. From the moment I arrived, the staff was incredibly welcoming and attentive, ensuring a smooth check-in process. The room was spacious, impeccably clean, and offered a stunning view of the city. The hotel’s amenities were top-notch, particularly the fitness center and the rooftop pool, which provided a perfect way to unwind after a busy day. The breakfast buffet was diverse and delicious, catering to a variety of tastes and dietary needs. Overall, my stay at the Hilton Saigon Hotel was outstanding, and I highly recommend it to anyone visiting the city, whether for business or leisure.

Great location and friendly staff! One suggestion is for the laundry team to be more transparent if any damage occurs during washing. I appreciate that the team took responsibility and resolved the issue by stitching a brand-new top for me. Thank you!