Zel Chong
October 17, 2024
FREE ROOM UPGRADE AND EARLY CHECK-IN! I booked a total of 4 nights in two separate bookings as Trip.com had promo codes. I booked Deluxe Twin room and only found out that this room had no windows (they changed the room name to Narra no windows a few days before my check-in date), and I was sad that I could not cancel the booking as it was prepaid. To my surprise, they upgraded my room to Premier Twin room (with windows) for free when I checked in, without me even asking! I have been to ho chi minh 4 times now and this was the best stay I had experienced in ho chi minh. I always researched the hotels by reading all the reviews before finally booking one, and I am really glad I booked Silverland May Hotel!!
Pros:
- Early check-in at 12+pm (usual check-in 3pm)
- No language barrier with the staff (all staff understood English pretty well)
- Buffet breakfast had at least 2 variations, they also have a separate menu offering food choices off the normal buffet spread (you can ask them for it) (best choices: almond croissants & ham, egg and cheese sandwich)
- Hotel Spa is a MUST TRY. I tried it and did not go for outside spas that I had planned to go. Went to the hotel spa and did 3 services in 2 days!
(1) Relaxing Package costing 1,200,000 VND (2hrs): Swedish massage, Body scrub (exfoliate with himalayan salt), Body wrap (nourish in oat & milk i believe)
(2) Facial spa costing 900,000 VND (~45min): Mild exfoliation and nourishment (my face felt super clean and brightened a lot after the spa! would do it again if i could)
(3) Hotstone massage costing 800,000 VND (1hr): just wanted to try a different kind of massage but I still prefer the swedish massage (the heat of the hotstones was out of my comfort zone haha)
- The hotel restaurant / cafe / in-room dining food choices were good too: best was the Beef Phó, it had more ingredients than phó selling outside. We went to the hotel cafe and was surprisingly offered 50% off our cakes so of course we had to order! The cafe offers the same food menu that the hotel restaurant offers, they will cook it and serve it to you if you are sitting in the cafe at Level G.
- Free afternoon tea (but I missed all four days of the tea session so no comments)
- Rooftop pool was very pretty and chill.
Cons:
- The quality of the tissue in the hotel rooms are bad. So thin and filmsy (2-ply). I bought my own 3-ply tissue and did not use the tissue in the rooms at all.
- Could have offered disposable bedroom slippers which would be more hygienic.
- Water pressure was not very strong, had to stand so close to the showerhead.