Guest User
January 1, 2024
This hotel is the worst hotel in Vietnam:
1: We booked a deluxe room for two nights. We were only given a regular room when we checked in, and they didn't help us change rooms the next night.
2: Breakfast is included in the stay. In fact, breakfast is not provided on both mornings.
3: There are no toothpaste, toothbrushes or towels after check-in.
4: After taking a shower, the water flows directly into the room, and we have to do some cleaning to sweep the water out.
5: Mineral water was not provided on the second night. Even if we asked the front desk, we were not given any.
6: The service attitude at the front desk was extremely poor. We were not given a room on the first night we checked in, and we were asked to cancel by ourselves. After talking for more than half an hour, we were assigned a regular room with no windows, and we booked a deluxe room. .
This hotel is the worst hotel in Vietnam before I stayed:
1: Book a deluxe room for two nights, only gave us a regular room when we checked in, and did not help us to change rooms for the next night.
2: Breakfast was included in the check-in, in fact, breakfast was not provided for two mornings.
3: No toothpaste, toothbrush or towel after check-in.
4: After took shower .the water flow directly into the room, we had to clean the water out from the room.
5: The second night did not provide drinking water, even asked the reception did not give us.
6: The reception service attitude was very poor, the first night when we checked in. did not agree to provide us room, and the reception lady asked us to cancel ,after talked for more than half hour .then provided an ordinary room that it don't have window, we booked a deluxe room.
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