CouCou Homestead II - Mini Hotel District 1

I received a warm welcome. I will go again.😍

The room is a bit dirty. there was a bottle lying behind the bed. ants were crawling on the bed. the balcony doesn't close. a lizard crawled behind the air conditioner and was making noise there our whole stay at the hotel. for the location the hotel is good, there are worse ones nearby. the area where the hotel is located is dirty and smells very bad. Saigon seemed to be the dirtiest city in Vietnam. Think before you go there.

Service is very satisfactory, but I didn’t stay here because too far from my customers

The moment we came, we have to wait for 15mins for the receptionist to come when they stated that check in counter is available for 24hrs. I booked a deluxe room (MANGO) with a city view but gave us different (GUAVA) room instead. When I ask for receptionist he said they will transfer as the next day but they didnt. It would have been a pleasant stay if they gave us what we booked.

When I arrived there was no one, I texted them on WhatsApp and after 20 minutes the person came. I was told my room's toilet is having some issues, so I was moved to another room. The room itself is pretty alright, but lots of dated elements, especially in the bathroom. The second day there was no room cleaning whatsoever, but I asked for a water refill (they have glass water), and they happily did this. The location is great, but I initially had issues finding the place. Also there is no night parking aside just leaving a bike in front of the entrance, but it is not guarded at night. WiFi was terrible also. During the checkout I received a little gift, which was pleasant. Overall it is a decent place for the money, but don't expect much.

We was suppose to check in at coucou 2 homestay. However when we reach there , the door is closed and no one is there and contact number wasn’t working. After 15mins, 2people come to the place and told me that there isn’t any of our booking. After I showed my booking confirmation , they said that there is some issue with our stay which mistakenly accepted by their new admin and ask us to move to Coucou 1 which is 10mins drive from there. Since we have no choice at that time (at night 9pm) we have to accept that . When we reach to the place the room that we get is sharing bathroom and very run down room with super hard bed. Whole night we could not sleep as it is too much of noise from toilet and people walking around since toilet is next to our room. This was the worse ever experience. I won’t recommend any of Coucou to anyone. By the way, there isn’t any breakfast too.