Gateside Guesthouse

The views from Treetops room is amazing. So many different birds in the garden. Although July, my son enjoyed a few swims in the pool. The room has everything, very comfortable. We will definitely recommend and we will return for sure, when next in the area. Loved it.

We recently stayed at Gateside Guesthouse and wanted to share my experience. Pros: Beautiful Views: The scenery surrounding the guest house is absolutely stunning. Waking up to such breathtaking views was a highlight of our stay. Delicious Breakfast: The breakfast offered was delightful, with a variety of options that were both tasty and satisfying. It truly set a positive tone for the day. Cons: Unfriendly Welcome: Unfortunately, our welcome was not as warm as we had hoped from the manager. The initial interaction felt a bit cold and rushed, which set an awkward tone for the start of our stay. Communication Style: Throughout our visit, reminders about the house rules were delivered in a rather unfriendly manner. This could be improved by adopting a more welcoming tone for guests. Feeling Unwelcome: At times, we felt unwelcome due to the overall atmosphere and communication style. A more friendly approach from the manager would greatly enhance the guest experience. Conclusion: While there were aspects of our stay that we truly enjoyed, such as the beautiful views and delicious breakfast, the unfriendly welcome and communication style left much to be desired. With some improvements in guest relations, Gateside Guesthouse has the potential to provide a much more inviting experience.

The location we stayed in was beautiful, and we truly appreciated the wonderful amenities. The views were stunning, and the neighbourhood felt clean and safe, contributing to a pleasant atmosphere. However, we encountered some challenges during our trip that affected our experience. On the fourth day, the host's communication style came across as demeaning, which impacted the overall mood of our stay. We felt uncomfortable with the constant reminders about potential penalties for damages, which detracted from our enjoyment. Additionally, our breakfast was unfortunately late on December 31st, and we were surprised that a hot breakfast wasn't prepared for us over two days. This created an inconsistency in our experience, especially considering the expectations regarding our treatment. We believe that with some adjustments in communication and service consistency, the overall experience could greatly improve. While we enjoyed many aspects of our trip, addressing these concerns would enhance the stay for future guests.

A comfortable and welcoming stay over the course of the Hilton Arts Festival. Magda was both warm and professional and the rooms are well appointed and cosy - the electric blanket was appreciated!. One suggestion: Place filter water bottles for guests in the room. With a scenic view and tranquil surroundings, Gateside provides a lovely stay in Hilton.

Simply the best! Warmest, kindest personel. Breathtaking location. Comfiest bed! The breakfast was delicious and fit for champions! Wish we could have stayed a little longer! Thank you Paula for going the extra mile! Definitely worth every compliment

Magda and her team were absolutely amazing to say the least. The guesthouse was so beautiful, neat and quaint. The views were absolutely breathtaking! We absolutely loved every moment of our getaway from the city life. Would definitely recommend this guesthouse to anyone looking to escape the hustle and bustle of everyday life.