Hilton Beachfront Resort & Spa Hilton Head Island

Wonderful place This is a beautiful property. Loads of amenities, friendly staff & steps from the beach. There is something for everyone. I would definitely stay here again.

Front desk assistant he was very helpful and polite Knowledgeable . It was as simple and easy to get checked in my room . The place is right off the beach and it was easy accessible. The hotel was extremely quite clean and well maintained and organized. The association are very friendly and helpful

The room had wet carpet that soaked my socks. There was no concierge, no brochures, no help as first-time visitors to the area. I did finally get a map at the desk. The desk was polite and helpful as were the housekeepers. The property was well maintained. The restaurant was good and had a nice menu.

Would not recommend this property. When pulling up to the property, the valet/bell hops were congregated around door arguing who's turn it was to work next. By the time I removed suitcases from vehicle and walked to front desk, someone finally came up to help. When we got to the room, there were dead moths on the floor and where our towels were kept, mini oreo cookies in front of tv stand, some type of oil spotted on the walls and squished bug guts across the ceiling above the beds. I called the front desk and sent an email. Nobody had responded to my email as of this moment (over 24 hrs). The second day, we expected the room to be cleaned and serviced. When we came back, nobody had come to clean our room, replace towels nor make the bed. Housekeeping did come and bring us towels when we called. I have stayed at this resort in the past when it was a 'Marriott' and was looking forward to the great experience I had then. I was sadly disappointed and will never book a stay at this property in the future.

Old facility…lobby looks nice but the rooms could use a significant renovation. The air conditioner never cooled the room, there was a stale smell, carpet on the floor of hallways in a beach hotel does not make sense. There is only one restaurant onsite and minimal amenities. On the positive side it is right on the beach and a good location in the community. In all this might be a great hotel for families but not an adult vacation.

The room was humid and had a musty smell to it. The comforter was also see practically through. The room had been up dated but there were definately short cut taken.