Hotels in Hilo

"A very retro American country hotel. I was a little worried about the poor hygiene and facilities when I read the reviews on Google before, but the final stay experience was far beyond my expectations and I felt it was worth the money. Facilities: Very retro, like something from an old American TV series, but there are no faulty facilities. If you need hot water, you can ask the front desk for a water heater. Hygiene: I always see that there are bugs because it is very close to the sea and greenery. There is no air conditioning in the hot season, but we didn't feel it when we stayed during the Spring Festival. It was very suitable. Environment: Superb, you can see the sea and swimming pool as soon as you open the door. The location is also very good. It is not far from the airport or the volcano. You can also go for food soon after leaving. Service: Very good, there is reception even at night and they are very enthusiastic to register the license plate. The parking lot has limited parking spaces. If it is full, you can go to the big 🈳 muddy field diagonally opposite to park. In short, it is highly recommended"

"This hotel is definitely good in Hilo, Big Island, with beautiful scenery and a free botanical garden next to it where you can see the Hawaiian state bird, the nēnē goose. It is about a 10-minute drive from the airport. The interior decoration of the room is relatively ordinary, with large white walls. There is only a small outdoor swimming pool. The sea view room I booked does face the sea with all windows. It is very beautiful when I open the curtains in the morning. There is another thunder point. This hotel does not clean the room by default for consecutive stays. You need to make an appointment for cleaning in advance or tell them that you need to clean every day when you check in. Otherwise, their room service will not enter the room! The breakfast I booked on Ctrip included three breakfasts, but in fact, their hotel can only book two by default. When I got there, I contacted Ctrip again, and Ctrip refunded me the breakfast fee for one person. Later, when I checked out, I asked the front desk to print out the bill to figure out how they calculated the breakfast. Here I will also introduce it to you: the hotel breakfast is priced at 25 yuan per person. It is not a buffet but a meal. After ordering, it will be posted to the room bill and charged according to the actual fee. But when I checked out, the front desk didn't mention the breakfast bill, and directly calculated the total bill. I found that the settlement email sent to me was the total bill including breakfast. I went back to the front desk and reminded her that I had booked a breakfast-included package. She said, ”Oh, sorry to check it.” Then she said she would refund 25 yuan/day/person (50 yuan/day) to my card. If I hadn't checked it, I would have charged it again without knowing it. So it is recommended that you don't include breakfast in this hotel. The quality of their a la carte breakfast is still good, and you can go to the restaurant to order it directly. In addition, the beverage coupons given in the lobby bar can be used in the lobby bar, but I didn't find out until the last day that it can also be used in the breakfast room. One coupon can be exchanged for a glass of juice or soft drink. Then the hotel also has free hot coffee and hot tea, but it is hidden next to the restaurant. You have to ask to understand. There are also two large cookies given when you check in, and you can ask her for them at any time. The front desk will be happy to give you two. Here I provide information for people with social anxiety and friends who are not good at English."

"The hotel is in a wonderful location and thanks to the architect perfectly fitted into the bay. The rooms have a fantastic view (we had a seaview room) onto coconut island. Although the hotel is a bit old, everything is still functional and clean. Hotel restaurant and bar are both comfortable, food is good. Our room was not made up although the reception promised to for the next day, each day."

"Great experience! The room was very clean and warm, and the facilities were complete; the hostess Lory would prepare breakfast for everyone every morning, provide a variety of tropical fruits, and a variety of breads she made herself. The best thing is banana bread and blueberry muffin. Enjoy a delicious breakfast at the dining table in the common area, and watch the large green space at the door while chatting in a relaxed atmosphere."

"Tremendous space & person! I arrived late (after 8pm) as a surprise for my Family Reunion & so after dinner. The caretaker met me kindly after I got into the door (clear & simple instructions were given) to help me to get my bearings, carry my 2 carryons to my room & lead me to my room. He also provided a cold bottle of water, MUCH appreciated! I found the place to be very clean, spacious & well-organized with simple instructions in the bathroom, kitchen & shared spaces. I appreciate the simplicity & cleanliness, while still giving me my space! TY again for this last-minute booking that turned into a true treasure for myself as an introvert needing space, cleanliness & simplicity. Mahalo & May ke Akua bless U always! Dawn"