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Verified reviews
Location4.2
Amenities3.9
Service4.2
Cleanliness4.1
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All reviews(110)
Positive reviews(8)
Reviews with photos/video(2)
Negative reviews(2)
Guest User
Room, 2 Double Beds
Stayed in Apr 2024
Family
1 review
4.0/5
Very Good
Posted on May 2, 2024
The hotel itself is better than expected; You can tell that they went through a massive renovation in order to give a chill vibes based stay (on the outside). Inside of the room, it’s definitely an old hotel… I liked the furniture, but the windows were too open for my liking (you get the feeling that anyone can look into your room); Not as much of an issue since we used the curtains! The bath towels were covered in hair (ranging from long strands to tiny ***** pieces) which I found to be disgusting. The staff were more than willing to switch out the towels (there was still hair on them but a little dusting off mainly did the job). There was tiny ***** hair pieces in the bathtub as well, but I washed them down the drain so no biggie. The main issue that I had with this stay was that you could hear everything that was going on in rooms next door or outside. We heard loud screaming and fighting into the early ams, and it took a while for them to stop. This is not the hotel’s fault, but if you do stay here, keep in mind that the rooms aren’t very spacious, you can hear everything, and there might be hair in your towels. Overall, I really loved staying here and found it to be quite charming. The view in front of the hotel is INSANE. Though I listed negative traits about this hotel, I feel that it’s important to give some transparency to readers of this review. Mostly everyone goes into a hotel thinking that it’s 1000% clean and perfect. However, for me, the negative reviews are what I look for so that I know what to expect. You will definitely love the vibes and views this hotel has to offer, as well as the friendliness of the staff who worlds here.
Guest User
King Room
Stayed in Feb 2024
Couples
1 review
4.2/5
Very Good
Posted on Feb 25, 2024
Charged an Amenity Fee which was never disclosed during booking process. Will. Not support Trip in thr future as wife felt taken advantage of us.
Kuailedexiaogegeaa
Room, 2 Double Beds
Stayed in Jul 2024
Couples
37 review
4.7/5
Amazing
Posted on Jul 14, 2024
The hotel is in a very good location, very close to the airport and surrounded by parks.
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Guest User
Room, 2 Double Beds
Stayed in Jun 2024
Family
19 review
2.8/5
Posted on Jul 10, 2024
The room is very poorly soundproofed and there is no elevator on the second floor
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Travolic
Room, 2 Double Beds, Poolside
Stayed in Feb 2024
Couples
30 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The room is very clean and the staff has very good service attitude. There is a swimming pool, gym, laundry room and performances on the first floor. There are free coffee, tea bags and water dispenser in the lobby.
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Juxinggenbu
Deluxe King Room-Pool Side
Stayed in May 2023
Couples
3 review
3.0/5
Posted on May 6, 2023
Everything is fine, but the sound insulation is poor, I can't sleep all night, the air conditioner is still very noisy from the windows
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Mingmingdexingcheng
Room, 2 Double Beds
Stayed in May 2023
Business travelers
28 review
3.0/5
Posted on May 29, 2023
The service at the front desk is awesome. I owe her eight million.
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Huianchahetai
Room, 2 Double Beds
Stayed in Dec 2022
Family
13 review
2.0/5
Posted on Dec 25, 2022
The hotel on the roadside of Hilo, there is a pond in front of the hotel, the price/performance ratio is really poor, the room of 350 dollars has only two windows like skylights, the service attitude is very average, the room is very noisy, the sound in the hotel, the sound of cars on the road, and the plane flying by the sound of. I will not choose to live here next time.
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혀니뚜니
Standard Room
Stayed in Sep 2022
Couples
4 review
4.0/5
Very Good
Posted on Oct 2, 2022
It was nice to be right next to Hilo Airport.
There is no elevator in the hotel, so it can be a bit difficult to move luggage. The scenery is nice, but the room condition is not very good.