Quality Inn Hotels in Hillsville

Upon checking into our room I needed to wash my hands. The water did not drain from the sink. I ended up scooping what I could with a paper coffee cup into the bath tub. It took over an hour for the rest of the water to drain from the sink. There was a big empty spot in the corner of the room by the window where an arm chair obviously used to be. There was a side table and a floor lamp but no chair to sit on. The foot of the bed frame had uneven edging that jutted out and I bumped my leg on it. The room was very dark and dingy and would be improved with ceiling lights. The slip of paper we were given with the wifi code was wrong. The word Quality was part of the code but was printed on the slip with a small letter q. The password wouldn't take until I tried using a capital Q. The breakfast was less than desirable. The thinnest possible paper plates were provided and they couldn't hold the weight of the scrambled eggs. There was a sign to only take one plate and not to double up. Actually you'd need half a dozen plates to make it back to your table. There are only 3 tables in the breakfast room with a total of 11 chairs. The coffee was extremely weak and there were no lids provided for the paper coffee cups. There was no ketchup for the eggs. I watched the morning attendant leave the desk area to go into a back room and he was in his sock feet. He was not professionally dressed ... wearing an old t-shirt and jeans. Doesn't say much for having any pride in his job. He was not the friendly sort either. One or two inconveniences can be overlooked, but this hotel shouldn't even be considered a Quality Hotel, let alone use the name Quality at all. There are a few other hotels nearby inclucing a Hampton across the road. This place should be renamed the Dumpton. We picked this place because we are Choice Hotel members and like to stay with the brand. Choice Hotels would be wise to do a blind audit on this hotel and rebrand it either Econolodge or Rodeway and drop the price per night by 50%