Sofitel London Heathrow

The hotel near Heathrow Terminal 5 provides quick access to flights, efficient service, and comfortable, spacious rooms with excellent bedding. Guests appreciate the clean, modern rooms and delicious breakfast options.

The location of the hotel is great for Heathrow T5 travellers. The staff were quite professional and friendly. One of the few hotels that offer room service as well as trolley services to move your luggage. The room was quite clean and comfy, though amenities were dated. The bathroom especially was not the best in terms of cleanliness. The amenities including the floor tiling were quite basic and dirty. The bath shower was very short, which meant you had to bend down or sit to use - couldn't sit because the bath was not as clean. Used the second standing bath but water easily leaked out to the bathroom tiles because the door was not closing properly - and talking about the water... It was quite terrible (usual London hard water). I had hoped that as a premium luxury hotel, they would have at least treated or had a water softener, but nope. Food, while expensive was not anything out of the ordinary. WiFi was super fast, thankfully and complimentary. Still, overall, compared to other hotels in the UK on the same level (cost wise), I'll give this a 7-8/10.

Perfect for a night stop before an early morning flight. Meal not cheap but as expected for an airport hotel. No complaints, a good stay. ☺️