Grandvrio Hotel Beppuwan Wakura - Route Inn Hotels - Reviews

Fireworks at night really good. My family really enjoyed.

A nice and good service hotel. The dinner there was delicious and the staff is helpful.

Excellent! Awesome lobby, incredible seaview, great service, competent and very polite staff, good food, room very clean, onsen is great with free branded amenities choices 👍🏻👍🏻👍🏻. location is a bit off, fortunately have shuttle. Special thanks to Harada san 👍🏻👍🏻 helped to arrange smooth transfer from hotel to airport. Appreciate the hospitality from quite a number of multilingual staff 👏🏻👏🏻. Onsen is great, unlimited free drinks! 👏🏻👏🏻👏🏻coffee, coke, green tea, etc 👍🏻👍🏻👍🏻 Breakfast is good, value for money, nice to try. Dinner is 90-mins semi buffet, no choice for the set, special arrangement if you don’t eat beef, but take some time. Lots of wine varieties, if you don’t drink alcohol, the dinner price is NOT worth. My comment: Highly recommended. need to have car, my case is with sudden car break down with no replacement. Grandvrio did a great job!👏🏻👏🏻

Excellent!  A very big thumb up! 👍🏻👍🏻👍🏻👍🏻 Awesome onsen, grand lobby, incredible seaview, unlimited drinks, excellent staff and clean facilities and places. Those are my descriptions to this hotel. I have a very pleasant stay with parents (aged 80+) and highly recommend! Surprising me is the front desk, can speak fluent English, Korean, etc. Special thanks to Harada san 👍🏻, she did a great job and arrange a shuttle to drive us to the airport bus stop.  Drivers are very kind as well! Breakfast is good, value for money, lots of choices, Japanese style( like sashimi rice, mackerel, salmon for grilled) and Western(toast, salad) are very fresh. Highly recommended! For dinner, this is 90 mins semi buffet style…. Nice to try, due to the “semi” set does not offer choices, and we don’t eat beef, Huy (restaurant staff) nicely offer to change to pork (takes 10 minutes to prepare) and take another 5-6 min to cook.  To me, a bit rush to get other food to finish, especially you are accompanied with disabled parents! Anyway, thanks to him, we got special menu - seafood, for my second night dinner. Honestly, the price is expensive, not worth for people don’t drink alcohol. But if you are an alcoholic, there is wide range of choices. cocktail, chardonnay, etc are soso! One “cons” is the location is a bit off from Beppu JR, if u drive, highly recommended, my case is the car break down (Toyota shop really disappointing) especially u carry aged 80+ disabled parents.

1st stay/visit at this Grandvrio Onsen. Our 3D2N stay was very relaxing & enjoyable; internal amenities & service was excellent & impeccable. Hope to visit/stay again within the next 12 months ☝️👍

A good place for a relaxing layover. Room is spacious with a beautiful seaview. Excellent and efficient reception. Welcome snacks and drinks plus free beer from 4 to 8 pm.Good, large onsen facilities.

Very nice sea view and public bath

Super lovely hotel Hot spring available v early n close v late V good seaview room and v good facilities in resort Good resort Free drinkssssss Will stay again

We arrived super late from the expecting check in time. Unfortunately we missed the Hotel’s Free Beer 😂 but my toddler enjoyed his freebies ( içe cream and yakult ). Thee front desk staff was very accommodating and welcoming and can speak English well (most specifically the “ Mister/Sir who assisted us,). The room is spacious, super clean toilet and bath I hope they can maintain the cleanliness and beauty of their hotel when time comes by. I enjoyed the Onsen and Sauna. Their shower amenities are great they have also for kids. also Grandvrio Hotel Beppuwan has Playroom with mini Coffee Bar. Over all our stay in Grandvrio Hotel Beppuwan was excellent ❤️👍🏼

This is a hotel I would like to return to☺︎ When you check in, you will be asked what time you would like breakfast. I arrived at the designated time (7:30), but the seats hadn't been cleared away, so I had to wait a little. So I recommend that you go with plenty of time.

The sea view room looks out to Beppu Bay, and the environment is first-class. The hotel happens to have special events, including fireworks at night, and free drinks for guests. I hope to stay here again next time

十分不推薦，第一天就令我對日本人有非常不好印象，我們是一家人同行有長者，當天晚上8點到酒店， 我在trip.com預訂了2間房，一間較大房型是2張單人床加一張sofa bad ，另一間一張大床， Check in時竟然說我是5個人，所以第5個人要另外再加60000yen ，我問為什麼，他說人數沒有寫清楚，但我訂房，已經揀了較大的房形，是有三張床的，他又說不能，因為訂單人數問題，當下我真的很無語， 第一，我已經付了double 的價錢，住3人房，另外一間是2人房，而且在request也寫了是3人住 ， 在大堂對持很久都跟我說人數的問題，一定要加錢才可入住，我在香港也是酒店業，對於訂的房形是3人房就沒有問題，而且住咁多次酒店，第一次有呢個問題，到經理出嚟，冇禮貌，加唔識英文，客人很生氣時，職員在談天說笑，沒有安撫情緒，十分差，還說5星安最後全家人係大堂等2小時，trip.com才退錢，我們已經不想再留在這間酒店，幸好，當晚我們在其他酒店沒有這個問題。其他3星服務也比這間好和有人情味

The location of the hotel is relatively remote, but driving is okay. The room has a nice mountain view. The hotel has complete facilities, including hot springs, a variety of free drinks, and free snacks in the afternoon. Overall, I am satisfied.

The hotel's hot spring is great, and you can drink free Yakult soda and juice after your soak. Free afternoon tea is also provided. Ladies can also receive a free massage chair. Breakfast is rich and has many food choices